Agency Development Manager

SkillLabs; Ambala; On-site; INR 350,000 - 550,000; Full time

Job summary

SkillLabs in Ambala, Haryana seeks a results-driven sales professional to strengthen operational delivery, drive agency/customer growth, and collaborate with Branch Operations to generate leads.

You will focus on revenue retention, up-selling, and building sustainable relationships with customers, while ensuring compliance and accurate information through the right tools.

The role emphasizes field sales, customer needs assessment, and executing segmented campaigns to achieve targets.

Job description

• Strengthen Operational delivery to maximize Agency business/ Customer acquisition.
• Deliver Growth through revenue retention and generation initiatives
• Collaborate with Branch Operations Team to generate Customer Leads.
• Achieve target by Collaborating with Branch Operations team.
• Derive new initiative through the existing customer base / new untapped market to bring new sales.
• Leverage vectors to achieve targets.
• Manage Customer Parameters – Persistency for sales done through
• Manage Product mix as agreed from time to time.
• Track competition on products, structure, and initiatives
• Compliance – To ensure and function as per the guidelines laid down by Compliance Team
• Build sustainable relationships and trust with existing customers through open and interactive communication
• Determine clients’ particular needs and financial situations by scheduling fact-finding appointments and determining the extent of present coverage and investments.
• Ensure Segmented product-based campaigns
• Keep records of field Sales Calls and Home Visits
• Use appropriate solutions and up-selling methods
• Perform follow-ups to ensure customer satisfaction and query resolution/ Taking References
• Provide accurate, valid, and complete information by using the right methods/tools