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An established industry player is seeking a skilled IT professional to join their dynamic team in Hyderabad. This role focuses on advanced troubleshooting, server migrations, and managing Microsoft technologies, including Windows Server and Office 365. The ideal candidate will possess strong analytical skills and a knack for client management, ensuring seamless operations and service excellence. With a commitment to innovation and improvement, this forward-thinking company offers a collaborative environment where your expertise can drive significant impact. If you are ready to take your career to the next level and thrive in a challenging yet rewarding setting, this opportunity is perfect for you.
Level: Full-time
Location: Hyderabad
Shifts (if any): Rotational
About ATG:
Founded in 2012, ATG is a global services company providing technology, business process management and consulting services to some of the leading global organizations. We have a proven track record of helping our clients identify and deliver significant bottom line improvements using our expertise in finance, legal, HR and information technology related services. Our unique business engagement model is purpose-built to offer our client partners with best-in-class service through dedicated resources such as people, technology, infrastructure, and top management support.
Job Description:
Should have experience on windows server and Domain controller upgrades, Group Policy troubleshooting skills.
L3 – The L3 Role involves senior level troubleshooting / Root Cause Analysis (RCA).
Experience with Microsoft Exchange Server and Office 365, On-Prem Office 365 Hybrid Migrations project experience.
Working knowledge of MS Azure, MDM, Intune, M365.
Experience with File and Print Servers, File Server Migrations to Azure.
VMWare /Hyper-V Working experience.
Good understanding of WAN/LAN.
Sound understanding of DNS, DHCP servers, PowerShell scripting.
Excellent troubleshooting and analytical skills.
Excellent Client handling and Escalation handling skills.
Experience with Server Migrations.
Application Fresh service, Manage engine.
Sound Knowledge on Patching, ITIL Framework.
Change management, Problem management.
Asset Management automation.
Audits external and internal PCI audits.
Minimum Qualifications:
Certification in Microsoft Technologies MCSA, MCSE, Azure would be an advantage.
Immediate joiner preferred.