Acquisition RM - SME Liabilities

Standard Chartered India; Mumbai; On-site; INR 900,000 - 1,300,000; Full time

Job summary

Standard Chartered in Mumbai, India, invites applications for a Business Banking Executive. You will help meet country objectives, deliver need-based selling to business clients, and deepen relationships to maximize penetration among cash-rich accounts.

You will cross-sell products, ensure compliant and error-free processing, and collaborate with stakeholders to grow client income while maintaining high ethical standards and service quality.

Qualifications

• Graduate degree required; MBA would be an advantage.
• 3-4 years of Sales experience in Business Banking, sourcing and managing cash-rich Current Accounts.
• AMFI, IRDA or related certifications preferred.
• Strong communication and negotiation skills with the ability to influence outcomes.
• Good interpersonal skills and team spirit.

Responsibilities

• Meet business objectives of the Business Banking segment.
• Customer-focused need-based selling.
• Deepen customer relationships and maximize penetration.
• Cross-sell products to meet client needs.

Skills

Sales experience

Communication skills

Negotiation skills

Interpersonal skills

Education

Graduate degree

MBA preferred

Job description

Job Description:

Key Responsibilities

• Meet the business objectives initiated by the respective country Business Banking Segment
• Customer focused need-based selling
• Deepen customer relationship and maximize penetration

Strategy

• Meet the business objectives initiated by the respective country Business Banking Segment
• Customer focused need-based selling
• Deepen customer relationship and maximize penetration

Business

• Achieve MOM Business targets of both NTB & CASA as per Performance scorecard.
• Segment focus, customer focused needs-based selling
• Being a Business Clients Acquisition Executive, focus has to be on acquiring new HVS customer relationship and fulfilling needs with respect to Liabilities, Trade & Forex for such customers as mandated by the Bank. It will also involve deepening these relationships by cross-selling various product

Processes

• Operational quality - Error free customer application & documentation
• Responsive and responsible selling
• Practice appropriate sales and marketing skill
• Ensure nil Customer complaints

People and Talent

• Build a transparent and collaborative culture in which incentives are based on support of Client Income with specific performance metrics on the Bank's values.

Risk Management

• Conduct CDD, MLP & TCF diligently
• Zero tolerance – Fraud, Mis-selling
• Attend training, acquire knowledge and apply to job function
• Adhere to all policies, guidelines and procedures, comply with local regulatory requirements
• To comply with all applicable money laundering prevention procedures and, in particular, report any suspicious activity to the Unit Money Laundering Prevention Officer and line manager

Governance

• Promote an environment where compliance with internal control functions and the external regulatory framework is a central priority of the business

Regulatory & Business Conduct

• Display exemplary conduct and live by the Group’s Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Lead the INDIA – Business Banking to achieve the outcomes set out in the Bank’s Conduct Principles: Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment.
• Effectively and collaboratively identify, elevate, mitigate and resolve risk, conduct and compliance matters.

Key Stakeholders

• Business Banking

Skills And Experience

• Business – Market Knowledge
• Business – Products and Processes

Qualifications

• Must be a graduate. MBAs would be an advantage
• Candidates having Sales experience of at-least 3-4 year in the Business Banking segment; especially in sourcing and managing Quality cash rich Current Accounts from Cash rich sectors like IT, ITES, E-Commerce, Start up, MNC, and Other New Age corporates.
• Candidate having AMFI, IRDA (and other relevant certification) certification will be preferred
• Good knowledge of the selected market and customer segments would be an advantage
• Strong communication and negotiation skills with the ability to influence outcomes
• Strong inter-personal skills, which encourages and promotes enthusiasm and team spirit

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together We

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What We Offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.