#ACN GN - SC&O - BPM – AI- Manager

Accenture; India; On-site; INR 3,500,000 - 6,500,000; Full time

Job summary

Accenture Strategy and Consulting seeks a GN-SC&O - BPM Manager to lead AI-driven process reinvention across global clients from India. You will shape the reinvention roadmap and collaborate with C-suite to drive measurable outcomes.

As a Process Reinvention Manager, you will guide multidisciplinary teams, design governance for GenAI scaling, and partner with change management to ensure sustained adoption of new AI-enabled processes.

Qualifications

• MBA or equivalent from Tier 1/2 business school.
• Minimum 6 years of relevant consulting experience in AI automation.
• Experience designing prompts and feedback loops for enterprise copilots.
• Demonstrated experience delivering AI solutions with clients to deliver business value.
• Solid background in AI & Intelligent Automation on Cloud (Azure/AWS/Google Cloud).
• Experience deploying automation tools like UI Path, Power Automate, Blue Prism, ABBYY.

Responsibilities

• Design governance frameworks, safety layers, and model-ops for GenAI scaling.
• Create thought leadership on Agentic & Intelligent Automation for clients.
• Develop tools and methodologies for applying AI Agents and process automation.
• Implement governance for AI/GenAI workflows with transparency and ethics.
• Partner with change management teams to drive adoption of new processes.
• Stay updated with technology and industry trends.

Skills

AI automation

RPA

NLP

OCR

Chatbots

GenAI

LLMs

Prompt Engineering

Education

MBA from Tier 1/2 B-school

Bachelor's degree in Engineering

Tools

UI Path

Microsoft Power Automate

Blue Prism

ABBYY

Azure

AWS

Google Cloud

Job description

Job Title - GN - SC&O - BPM - Manager

Management Level : 07 - MANAGER

Location: Bangalore/ Gurgaon/ Mumbai/ Pune

Must have skills:

Minimum 6 years of proven track record as an AI automation consultant/manager and in AI based automation solutions like RPA, NLP, OCR, Document Understanding, Chatbots etc, with a sound understanding on Generative AI, LLMs and Prompt Engineering including hands-on AI automation solutioning and prompt-engineering exposure.

Good to have skills:

Preferred to have experience deploying Intelligent Automation solutions like UI path, Microsoft Power Automate, Blue Prism, ABBYY etc.

Job Summary:

Do you want to lead next-generation process reinvention. Are you enthusiastic about transforming how global enterprises operate by blending human ingenuity with digital intelligence?
Does working in a collaborative, innovative-driven environment that values purpose and performance inspire you?

Then, Accenture Strategy and Consulting is the right place for you to explore limitless possibilities.

As Process Reinvention Manager, your role requires driving enterprise-wide process reinvention by partnering with clients to identify high-impact opportunities for transformation enabled by AI, GenAI, and automation. Shape the reinvention roadmap, influence C-suite priorities, and orchestrate multidisciplinary teams to translate strategy into measurable business outcomes.

As part of our Process Reinvention Hub practice within Strategy & Consulting, you will help organizations reimagine and transform their value chains for tomorrow by leveraging AI, Lean Six Sigma and BPM.

Together, let us innovate, build competitive advantages, and improve business, and societal outcomes, in an ever-changing, ever-challenging world.

• Contribute to pre-sales, delivering presentations and crafting of agentic solutions - develop proposals to help our clients understand proposed solutions and their business impact.
• Formulate and deploy agentic & AI strategies for clients which include creating an AI blueprint and roadmap, setting up and operating AI/IA COE.

Bring your best skills forward to excel in the role:

• Strong process transformation, functional expertise, and critical thinking skills.
• Strong analytical skills to reach clear-cut, methodical solutions.
• Ability to solve complex business problems and deliver client delight.
• Excellent communication, interpersonal and presentation skills.
• Strong storytelling with data and ability to communicate AI/automation impact to non-technical stakeholders.
• Cross-cultural competence with an ability to thrive in a dynamic environment.
• Strong program management skills with the ability to structure, govern, and deliver multi-workstream transformation programs.
• Strong team-management skills.

Roles & Responsibilities:

• Design governance frameworks, safety layers, and model-ops for responsible GenAI scaling.
• Create thought leadership that articulates our perspective on Agentic & Intelligent Automation in the industry and for our clients.
• Develop tools and methodologies for the practical application of AI Agents, Process Mining, and process automation to address business problems.
• Implement governance frameworks for AI/GenAI workflows ensuring transparency, accountability, and ethical compliance.
• Experience with team management and development skills.
• Partner with change management teams to drive stakeholder alignment, training, and sustained adoption of new processes.
• Staying updated with key technology and industry trends.

Professional & Technical Skills:

MBA from Tier 1 or Tier 2 B-school.

• Min. 6 years of relevant consulting experience in the required domain.
• Minimum 6 years of proven track record as an AI automation consultant/manager and in AI based automation solutions like RPA, NLP, OCR, Document Understanding, Chatbots etc, with a sound understanding on Generative AI, LLMs and Prompt Engineering including hands-on AI automation solutioning and prompt-engineering exposure.
• Experience designing prompts and feedback loops for enterprise copilots.
• A demonstrable experience of designing and implementing AI solutions with clients to deliver real business value.
• Able to own and drive the AI Strategy initiatives and track the outcomes by liaising with stakeholders.
• Must have solid background and understanding in AI & Intelligent Automation on Cloud.
• Microsoft Azure, AWS, and Google Cloud preferred.
• Preferred to have experience deploying Intelligent Automation solutions like UI path, Microsoft Power Automate, Blue Prism, ABBYY etc.
• Industry domain experience is desirable in industries like Manufacturing, Consumer Goods & Retail, Life Sciences, Telecom, BFSI, Oil & Gas, Energy & Utilities, or High-Tech industries.
• Good to have - Proficiency in AI orchestration frameworks.

Additional Information:

What’s in it for you?

• An opportunity to work on transformative projects with key G2000 clients
• Potential to Co-create with leaders in strategy, industry experts, enterprise function practitioners and, business intelligence professionals to shape and recommend innovative solutions that leverage emerging technologies.
• Ability to embed responsible business into everything—from how you service your clients to how you operate as a responsible professional.
• Personalized training modules to develop your strategy & consulting acumen to grow your skills, industry knowledge and capabilities

Opportunity to thrive in a culture that is committed to accelerate equality for all. Engage in boundaryless collaboration across the entire organization

About Our Company | Accenture

Experience: 2-8 years

• Educational Qualification: MBA or Master’s degree in Industrial Engineering, Operations Management, or Supply Chain Management from Tier-1 college is preferred
• Bachelor’s degree in Engineering with good academic record

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