Acme Services Hiring for at Alipore Store Yard, West Bengal

Acme Services; Kolkata; On-site; INR 1,00,000 - 4,50,000; Full time

Job summary

An established industry player is seeking a dynamic leader to oversee same-day delivery operations in Kolkata. In this role, you will lead dark store and delivery fleet teams, ensuring a streamlined supply chain that drives a nearly perfect success rate in deliveries. You will work closely with clients to support their growth and expansion while focusing on customer experience and operational metrics. If you have a passion for logistics and a knack for leadership, this is your chance to make a significant impact in a rapidly growing environment.

Qualifications

• Strong leadership skills to manage delivery operations and teams.
• Experience in supply chain management and customer service.

Responsibilities

• Oversee same-day delivery operations and lead delivery fleet teams.
• Ensure streamlined supply chain and meet SLAs for deliveries.

Skills

Leadership

Supply Chain Management

Customer Experience

Operational Management

Education

Bachelor's Degree

Master's Degree

Job description

Job Description :

Help oversee same-day delivery operations across Kolkata.

Lead dark store/delivery fleet teams & launch of new dark stores across Kolkata, as per the expansion plan.

Work closely with clients and support them in expansion/growth across Kolkata.

Ensure a streamlined supply chain to drive ~100% success rate in same-day deliveries & meet SLAs across the city.

Lead all metrics related to reliability, customer experience & cost as per business needs. Develop & implement SOPs with a customer-centric focus.

Oversee weekly audits and MIS reporting to Management.