Accounts Receivable Sr Associate

iQor; Chhalera; On-site; INR 600,000 - 900,000; Full time

Job summary

iQor in India seeks a Senior Associate-Accounts Receivable to maintain cash and AR balances and input payment data into a major ERP system. Reporting to the Manager/TL AR, this role emphasizes accuracy and compliance with financial controls.

The position requires 3–5 years in AR/billing in a multinational, proficiency in SAP/Oracle, and strong Excel skills, with excellent communication and teamwork expected.

Qualifications

• Bachelor degree in Commerce with understanding of finance and accounting.
• 3–5 years of experience in Accounts Receivable and Billing in a multinational company.
• Experience with SAP and Oracle preferred; strong Excel skills.
• Ability to work in a fast-changing environment and manage multiple tasks.
• Strong attention to detail and analytical/problem-solving abilities.
• Excellent verbal and written communication skills.
• Good teamwork and collaborative mindset.

Responsibilities

• Post transactions to customer accounts including cash, checks, ACH and EFT.
• Verify discrepancies by consulting billing, customer service, and customers.
• Apply received payments with supporting documentation.
• Process and resolve unapplied payments promptly.
• Assist in resolving customer payment discrepancies.
• Perform bank adjustments and reconcile errors.
• Ensure paid amounts match open invoices.
• Maintain AR reports and trackers; summarize receivables.
• Communicate clearly on complex issues.
• Evaluate options by cost, benefit, and risk.
• Maintain customer-focus and proactive service.
• Collaborate with team and take ownership.

Skills

Attention to detail

Analytical skills

Communication skills

Team spirit

Multitasking

Adaptability

Education

Graduate in Commerce

Tools

SAP

Oracle

Excel

Job description

Overview

We are currently seeking Senior Associate-Accounts Receivable. Reporting to the Manager/TL -Accounts Receivable. This position maintains the integrity of cash and A/R transactions to ensure maximum efficiency and accuracy of the accounts receivable balances. This position will also be responsible for inputting payment and adjustment data into a major ERP system, ensuring compliance with all cash-related procedures and financial control policies set by the finance department

Overview: We are currently seeking Senior Associate-Accounts Receivable. Reporting to the Manager/TL -Accounts Receivable. This position maintains the integrity of cash and A/R transactions to ensure maximum efficiency and accuracy of the accounts receivable balances. This position will also be responsible for inputting payment and adjustment data into a major ERP system, ensuring compliance with all cash-related procedures and financial control policies set by the finance department

Responsibilities

• Post general transactions to customers accounts, including cash, checks, ACH and EFT.
• Verifies validity of account discrepancies by obtaining and investigating information from billing, customer service departments, and customers.
• Applies received payments with supporting documentation.
• Process and resolve unapplied payments in a timely manner.
• Assist in resolving customer payment discrepancies.
• Performs bank adjustments for returned items and bank reconciliation errors.
• Ensures that amounts paid by the customer coincide with open invoices covered in the payment.
• Summarizes receivables by maintaining AR Reports; verifying accounts; preparing adhoc reports and maintaining required trackers timely.
• Clearly defines complex issues despite incomplete or ambiguous information.
• Evaluates the benefits, costs, and risks of alternatives before making decisions; Applies accurate logic and common sense in making decisions.
• Focuses time and energy on the most important issues; Is consistently good at getting the right things done; Demonstrates and fosters a sense of urgency and strong commitment to achieving goals.
• Understands her/his customers expectations; Works towards delighting the customers; Handles customers effectively and proactively anticipates their needs.
• Steps up to the challenges and tasks assigned; builds relationships of trust with team members; accepts responsibility for her/his own performance and actions.

Qualifications & Skills

• Graduate in Commerce and good knowladge of Finance Accounting.
• Should have 3-5 years of experience in Accounts Receivable and Billing in a MultiNational Company.
• SAP, Oracle experience preferred.
• Good Excel skills.
• Ability to work in a fast changing environment - manage and prioritize multiple tasks.
• Strong attention to detail, excellent analytical and problem solving skills.
• Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
• Excellent verbal and written communication skills.
• Elecllent Team Spirit

About iQor

iQor is a managed services provider of customer engagement and technology-enabled business process outsourcing (BPO) solutions comprised of 35,000 amazing employees spanning 10 countries. We are passionate about delivering an outstanding omnichannel customer experience for brands across the globe. Harnessing intelligent CX technology that can scale teams anywhere, our BPO solutions create happy employees and delighted customers. Our irresistible culture results in a smile with each interaction to create optimal customer experiences. We enable diverse teams to scale our BPO digital solutions from local to global to create the CX experience brands demand to win and keep customers. Read, see, and hear more at iQor.com