Accounts Payable – Process Associate – French – Remote RO*

Genpact; India; Remote; INR 3,00,000 - 5,00,000; Full time

Job summary

A global technology services provider is seeking an Accounts Payable – Process Associate for a remote position. The role involves processing financial documents, data entry, and customer communication. Candidates should possess intermediate accounting knowledge, experience in a similar field, and proficiency in both English and French. This position offers opportunities for growth within an innovative company culture.

Benefits

Hands-on experience and mentorship

Continuous learning opportunities

Values-driven culture

Qualifications

• Intermediate-level accounting knowledge required.
• Similar work experience in the field is advantageous.
• Knowledge of SAP is a plus.

Responsibilities

• Process financial documents according to standard operating procedures.
• Enter data accurately into the system.
• Resolve requests from partners or customers via email.

Skills

Accounting knowledge – intermediate level

SAP knowledge

Daily language tasks: B2 English

Daily language tasks: C1 French

Education

High school graduate

University student/graduate (Economic studies)

Job description

Overview

Ready to shape the future of work? At Genpact, we don’t just adapt to change—we drive it. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, scales advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies’ most complex challenges.

If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that’s shaping the future, this is your moment.

Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions—we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook.

Role

Inviting applications for the role of Accounts Payable – Process Associate – French – Remote RO*

Responsibilities

• Processing financial documents received from suppliers or employees of the customer following the standard operating procedures.
• Checking suppliers’ details in the predefined system.
• Entering data accurately in the system.
• Sending cases requiring resolution to the contact person agreed with the client in order to get them processed.
• Debit balances for suppliers, if required.
• Month end activities.
• Proactive control for the prevention of possible errors.
• Ad-hoc reports.
• Resolving as soon as possible the requests received from partners or customers via email.
• Maintain the relationship with the customer, understanding customer needs and finding solutions consistent with the objectives set.
• Solving customer requests within the time agreed and ensuring response times and deadlines are met.
• Understand the client’s organization and address the people directly involved in the process; interact via email or phone with customer representatives.
• Answering supplier/Invoice Resolution/Understand and Resolve Queries raised by vendor.
• Provide information on status of invoices and relevant contact information.
• Routing out of scope issues to internal teams for further resolution.
• Contact suppliers (email/phone/fax) regarding resolution.
• Work on aged invoices/pending issues.
• Ensure processes, activities, and transactions are finalized accurately and timely, in accordance with predefined controls (SOX & Audit).
• Read and learn operating procedures, contribute to development/improvement of process procedures, raise unresolved/unclear issues to the team leader.
• Adopt a flexible approach to job content with a view to developing own skills and knowledge within the team.
• Other responsibilities: graduating the training plan, training other team members, updating procedures, maintaining relationships with markets and clients, and seeking opportunities for continuous process improvement and innovative solutions.

Qualifications

• Minimum Qualifications / Skills
  • Accounting knowledge – intermediate level.
  • Similar experience in the field.
  • SAP knowledge (represents an advantage).
• Preferred Qualifications / Skills
  • High school graduate.
  • University student/graduate (Economic studies, represents an advantage).
  • Required language level for daily tasks: B2 English and C1 French.

Why join Genpact?

• Be a transformation leader – Work at the cutting edge of AI, automation, and digital innovation.
• Make an impact – Drive change for global enterprises and solve business challenges that matter.
• Accelerate your career — Get hands-on experience, mentorship, and continuous learning opportunities.
• Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day.
• Thrive in a values-driven culture – Our courage, curiosity, and incisiveness, built on integrity and inclusion, fuel progress.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.

Furthermore, Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.