Account Manager, SVM Toys

Amazon; Bengaluru; On-site; INR 1,200,000 - 1,600,000; Full time

Job summary

ASSPL - Karnataka - B56 is seeking an Account Manager to oversee a critical set of seller accounts contributing to 20%+ of the category's business. You will build relationships with top sellers and guide improvements to customer facing inputs to meet category objectives.

You will champion seller needs, develop strategic account plans, drive new product launches with BD and onboarding teams, and deliver routine executive reporting on performance and opportunities.

Qualifications

• 3+ years of sales or account management experience.
• Experience analyzing data and applying best practices to assess performance drivers.
• 4+ years of stakeholder or account management experience, or ownership and driving resolution on escalated customer issues.

Responsibilities

• Managing the seller relationship by championing the seller’s needs at Amazon.
• Build strong communication channels at all levels of the seller’s organization and manage growth plans.
• Develop and execute a strategic account plan delivering key business opportunities for the seller and Amazon.
• Drive new product launches and relationship extensions with BD and onboarding teams.
• Analyze the business and publish executive-level reports with recommendations.

Skills

Sales

Account management

Data analysis

Stakeholder management

Education

MBA or Master’s in management

Job description

Description

In this role the Account Manager will manage a set of critical seller accounts which contribute to 20%+ business of the category. He/She/They will be responsible to develop strong relationships with top sellers in the category and drive improvements in customer facing inputs and achieve category objectives.

Key job responsibilities

• Managing the seller relationship by championing the seller’s needs at Amazon. Build strong communication channels at all levels of the seller’s organization, set proper expectations, provide clear status communications, and manage towards a growth plan.
• Managing and driving the growth of the seller’s business: Build and execute on a strategic account plan that delivers on key business opportunities for the seller and Amazon.
• Managing key improvement initiatives and projects: Drive new product launches and relationship extensions by partnering with the business development and onboarding teams.
• Work with sellers to improve operational aspects of their business in providing a great consumer experience.
• Analyzing the business: Conduct deep dive analysis and provide routine executive-level reporting on the seller’s current business and future opportunities. Publish recommendations and action plans based on data.

Basic Qualifications

• 3+ years of sales or account management experience
• Experience analyzing data and applying best practices to assess performance drivers
• 4+ years of stakeholder or account management experience, or experience taking ownership and driving resolution on escalated customer issues

Preferred Qualifications

• MBA, or Master's degree in management, business administration, economics, engineering, marketing

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Company

ASSPL - Karnataka - B56