Account Manager_Process Solutions 1

Biopharma Careers; Mumbai; On-site; INR 2,500,000 - 6,000,000; Full time

Job summary

Biopharma Careers in Mumbai seeks a Senior Key Account Manager to lead deep engagement with major customers in vaccine development, manufacturing and monoclonal antibody production. You will identify pain points and position Merck KGaA offerings to accelerate revenue growth while managing end-to-end sales processes and quotes.

With 10+ years in pharma or life sciences sales, you will develop long-term account plans, coordinate cross-functional teams, build strong relationships and drive buy-in

Qualifications

• Bachelor’s degree in Life Sciences or related field; MBA or advanced degree preferred.
• Experience: 10+ years in pharma/life sciences sales.
• Advanced degree or certification in sales or life sciences preferred.

Responsibilities

• Develop and execute short-term and long-term Key Account strategies; responsible for achieving assigned sales goals.
• Develop Key Account management plans and coordinate activities with the Support Group.
• Analyze accounts to identify opportunities to accelerate revenue growth.
• Engage with customers to build and maintain relationships.
• Assess customer needs and identify opportunities to grow presence in the account.
• Communicate value propositions and educate customers on new products and innovative technology.
• Develop quotes and negotiate with the customer.
• Manage the end-to-end sales process for assigned products and ensure stakeholder buy-in.

Skills

Key account management

Relationship building

Negotiation

Sales strategy

Education

Bachelor’s degree in Life Sciences or related field

MBA or advanced degree preferred

Tools

CRM systems

Job description

Your Role:

• Understand customer processes like vaccine development/manufacturing and mAb production.
• Identify customer pain points and work toward solutions from Merck KGaA offerings.
• Develop and execute short-term and long-term Key Account strategies; responsible for achieving assigned sales goals.
• Develop Key Account management plans and coordinate activities with the Support Group.
• Analyze accounts and various departments to identify opportunities to accelerate revenue growth.
• Maintain an in-depth understanding of the seeded base, including customer projects.
• Engage with customers to build and maintain relationships.
• Assess customer needs and identify opportunities to grow presence in the account.
• Communicate value propositions and educate customers on new products and innovative technology.
• Develop quotes and negotiate with the customer.
• Manage the end-to-end sales process for assigned products, ensuring buy-in across all relevant customer stakeholders.
• Resolve customer issues.
• Maintain an in-depth understanding of the competitive landscape within Key Accounts.
• Maintain technical knowledge in the assigned product group or area of science.
• Build business acumen and selling skills, including problem solving, negotiation, and relationship management.
• Input customer information and opportunities into the CRM system.
• Develop and maintain a short- and long-term opportunity growth pipeline.
• Generate leads from existing and new accounts for assigned products and those outside the assigned portfolio.
• Manage Key customer accounts with full accountability for delivering world- class customer satisfaction.

Who You Are:

• Bachelor’s degree in a relevant field (e.g., Life Sciences, Engineering, Biotechnology, Pharmacy, or equivalent).
• Experience: 10+ years.
• Advanced degree or certification in sales, account management, or a life sciences discipline (e.g., MBA, MS, PhD) preferred.