Account Manager (Academic & Government )

Elsevier; Gurugram District; On-site; INR 12,00,000 - 20,00,000; Full time

Job summary

A global leader in information and analytics is seeking a results-driven Account Manager in Gurugram to enhance revenue growth. The role involves managing customer relationships and identifying market opportunities in the academic and government sectors. Ideal candidates will have over 10 years of B2B sales experience and a strong understanding of the Indian market landscape. Flexible working conditions and comprehensive health benefits are provided.

Benefits

Comprehensive Health Insurance

Flexible Working Arrangement

Employee Assistance Program

Long-Service Awards

Various Paid Time Off

Qualifications

• Minimum of 10 years of experience in B2B sales or account management.
• Proven track record of achieving revenue targets and driving customer retention.
• Experience working with academic institutions, government bodies, or consortiums is a plus.

Responsibilities

• Drive accelerated revenue growth by retaining and expanding the existing customer base.
• Identify and penetrate untapped market segments to generate new sales revenue.
• Lead initiatives to build and manage large academic and government consortiums.

Skills

Customer-centric approach

Data-driven decision making

Negotiation skills

Relationship building

Education

Bachelor’s degree in Business, Sales & Marketing

MBA or advanced degree

Tools

CRM tools (e.g., Salesforce)

MS Office Suite

Job description

Overview

Account Manager (Academic & Government)

Are you a customer-centric and data-driven individual?

Are You a team Player?

About Our Team

Our Academic & Government team helps our communities accelerate knowledge for a better world by helping to establish, discover and advance knowledge. We do this by turning scientific discoveries into peer reviewed knowledge, hosting the world€s richest corpus of knowledge, allowing users to unlock insights from content and by measuring the quality and impact of research - turning insights into outcomes.

About the Role

We are seeking a dynamic and results-driven Account Manager to join Elsevier India. The Account Manager will be responsible for delivering accelerated revenue growth by retaining and expanding the existing customer base, mitigating attrition risks, and penetrating untapped market segments. This role will focus on generating new sales revenue across Elsevier’s complete product portfolio and leading strategic sales projects to build large academic and government consortiums in collaboration with cross-functional teams across Western and Southern India, covering Maharashtra, Gujarat, Goa, and Karnataka.

Responsibilities

• Revenue Growth & Retention: Drive accelerated revenue growth by retaining and expanding the existing customer base. Develop and execute strategies to achieve sales targets for Elsevier’s product portfolio. Identify and mitigate attrition risks through proactive customer engagement and relationship management.
• Market Penetration: Identify and penetrate untapped market segments to generate new sales revenue. Conduct market research to uncover opportunities for Elsevier’s products and solutions.
• Strategic Sales Projects: Lead initiatives to build and manage large academic and government consortiums. Collaborate with cross-functional teams, including marketing, product development, and customer support, to deliver tailored solutions.
• Customer Relationship Management: Build and maintain strong, long-term relationships with key stakeholders in academic institutions, government bodies, and other organizations. Act as the primary point of contact for clients, ensuring high levels of customer satisfaction.
• Sales Strategy & Execution: Develop account plans and sales strategies to meet or exceed revenue targets. Monitor and report on sales performance, market trends, and competitive activities.
• Collaboration & Leadership: Work closely with internal teams to align sales strategies with company goals. Lead and contribute to cross-functional projects to drive business growth and innovation.

Requirements

• Bachelor’s degree in Business, Sales & Marketing, or a related field. MBA or advanced degree preferred.
• Minimum of 10 years of experience in B2B sales or account management, preferably in publishing, education, or technology sectors.
• Proven track record of achieving revenue targets and driving customer retention.
• Experience working with academic institutions, government bodies, or consortiums is a plus.
• Strong negotiation and relationship-building skills.
• Proficiency in CRM tools (e.g., Salesforce) and MS Office Suite.
• Willingness to travel as needed to meet clients and stakeholders.
• Strong understanding of the Indian academic and government market landscape.

Work in a way that works for you

We promote a healthy work/life balance across the organization. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals.

Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive.

Working for You

We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer:

• Comprehensive Health Insurance: Covers you, your immediate family, and parents.
• Enhanced Health Insurance Options: Competitive rates negotiated by the company.
• Group Life Insurance: Ensuring financial security for your loved ones.
• Group Accident Insurance: Extra protection for accidental death and permanent disablement.
• Flexible Working Arrangement: Achieve a harmonious work-life balance.
• Employee Assistance Program: Access support for personal and work-related challenges.
• Medical Screening: Your well-being is a top priority.
• Modern Family Benefits: Maternity, paternity, and adoption support.
• Long-Service Awards: Recognizing dedication and commitment.
• New Baby Gift: Celebrating the joy of parenthood.
• Subsidized Meals in Chennai: Enjoy delicious meals at discounted rates.
• Various Paid Time Off: Casual Leave, Sick Leave, Privilege Leave, Compassionate Leave, Special Sick Leave, and Gazetted Public Holidays.
• Free Transport pick up and drop from the home -office - home (applies in Chennai).

About the Business

A global leader in information and analytics, we help researchers and healthcare professionals' advance science and improve health outcomes for the benefit of society. Building on our publishing heritage, we combine quality information and vast data sets with analytics to support visionary science and research, health education and interactive learning, as well as exceptional healthcare and clinical practice. At Elsevier, your work contributes to the world's grand challenges and a more sustainable future. We harness innovative technologies to support science and healthcare to partner for a better world.

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