Account Manager

Instamart; Pune District; On-site; INR 400,000 - 600,000; Full time

Job summary

Swiggy Dineout is seeking a proactive sales professional to sign restaurant contracts, generate leads, and grow revenue in Pune. You will manage relationships with restaurant owners, advise on market conditions, and drive upsell opportunities on the Swiggy Dineout platform.

The role requires strong communication, negotiation skills, and willingness to relocate to the assigned city. This is an on-site position based in Pune and offers a performance-oriented work environment.

Qualifications

• Knowledge of how e-commerce and online dining platforms work.
• Excellent verbal and written English communication.
• Proficiency in local language is mandatory.
• Strong negotiation and influencing abilities.
• Self-motivated and driven by targets.

Responsibilities

• Sign contracts with restaurants and handle inquiries from existing and new clients.
• Gather sales leads from the market and approach restaurants proactively for conversion.
• Maintain strong relationships with restaurant owners and advise on market issues and solutions.
• Grow Swiggy Dineout revenue through upselling, cross-selling, ads investments and other channels.
• Complete sales reporting activities including competition intelligence and partner visits.
• On-field readiness to handle potential clients as the first point of contact.
• Be willing to relocate/move base to the assigned city.

Skills

E-commerce knowledge

English communication

Local language skills

Negotiation

Target-driven

Tools

MS Office

Job description

AYS of Working -

Employees will work from their job location all 5 working days.

About The Team

Swiggy Dineout is building India's largest dining out platform that processes more than 100M diners for its partner restaurants across its network for 21000 restaurants in 34 cities and growing. We are striving to augment our consumer promise of enabling unparalleled convenience by helping diners explore restaurants across all categories - from QSRs, cafes, casual dining, premium, fine dining and more and offer the widest range of offers on restaurant bills through easy payments on the app. We are on a mission to change the way India dines out. If you are a foodie and equally passionate to redefine the experience of dining out, join our team to be a part of the Swiggy ride! Dineout is present in 34 cities across India and we have partnerships with more than 21,000 restaurant partners where users can save up to 40% on their dining bills when they pay their restaurant bills using the dineout feature on the Swiggy app Using the Dineout feature on the Swiggy app, users can discover and avail the best deals and discounts at restaurants, cafes, bars, and pubs in their city. Users can search for their favorite restaurants based on various parameters such as cuisine, location, price range, and availability. For customers, our vision is to become their default app for all their dining-out occasions. We intend to do so by building a full stack solution for them to discover restaurants they might like, make a table reservation, make payment, and avail the best discounts/value across restaurants. For restaurants, our vision is to become their de facto platform of choice to grow their dine-in business. We aspire to do so by becoming the most cost-efficient marketing channel for them to build their brand, drive demand and acquire & engage customers.

Job Description

• Sign Contracts with restaurants and handle inquiries from existing and new clients
• Gather sales lead from the market and approach restaurants actively for conversion
• Maintaining a strong relationship with restaurant owners and advising them on issues related to the market and offering solutions on the same (such as discounting constructs, adding images & descriptions in the menu, reducing cancellation etc.)
• Grow revenue for Swiggy Dineout through upselling, cross-selling, Ads investment, and other channels as may be applicable
• A person has to complete sales reporting activities for Swiggy, including competition intelligence, keeping track of partner visits, and recent trends in the city which he or she manages
• Should be able to handle potential clients when on the field as the first in command
• The individual will be responsible for their hired City and will be required to move and set base in the City.

Desired Skills

• Knowledge of e-commerce activities or how the food delivery industry works (Not mandatory)
• Confident, Pleasing, and a go-getter personality
• Decent communication skills in English & Effective local language skills are mandatory
• Should have basic numerical skills (E.g.. growth degrowth)
• Good Negotiation and influencing skills
• Self-motivated and driven by targets.
• Knowledge of MS Office or a similar suite is a plus

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regards to race, colour, religion, sex, disability status, or any other characteristic protected by the law.