Account Manager

Monks; Gurugram District; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

Monks is seeking an account management professional with 3+ years of experience to lead end-to-end client delivery in digital marketing. You’ll work with clients and internal teams to solve challenges and deliver integrated digital solutions across campaigns and channels.

You’ll build strong relationships with senior stakeholders, manage multiple projects including digital, film, and experiential work, and contribute to business growth while coordinating across geographies and time zones.

Qualifications

• 2+ years of experience in account management within digital, advertising, or related fields.
• Proven ability to grow client accounts and manage senior stakeholder relationships.
• Strong understanding of the digital ecosystem and integrated marketing.
• Experience managing diverse projects including digital, film, and experiential.
• Excellent communication, planning, and stakeholder management skills.
• Ability to work across teams, geographies, and time zones.
• Calm under pressure with strong problem-solving skills.
• Hands-on mindset with the ability to both execute and lead.
• Experience working with large or global clients is a plus.
• MBA or postgraduate degree in Marketing preferred.

Responsibilities

• Lead end-to-end delivery of digital projects, from briefing to execution
• Build and grow long-term client relationships, identifying opportunities to expand accounts
• Act as the key point of contact for clients, with a deep understanding of their business and industry landscape
• Collaborate with cross-functional teams across strategy, production, and operations
• Drive responses to briefs and RFPs, shaping solutions with internal teams
• Manage project scope, timelines, and budgets to ensure seamless delivery
• Support sales efforts and contribute to business growth
• Coordinate across global teams to deliver integrated work
• Track and report on project performance, including sales and forecasts

Skills

Account management

Stakeholder management

Digital marketing

Communication

Cross-functional collaboration

Project management

Education

MBA or postgraduate degree in Marketing

Job description

We're looking for professionals with 3+ years of experience in account management, strong stakeholder management skills, and a solid understanding of the digital marketing ecosystem. Experience in mainline advertising, TVC/shoot production, or integrated campaigns would be a strong plus.

In this role, you will work closely with clients and internal teams to understand business needs, solve challenges, and deliver high-quality, integrated digital solutions.

What You’ll Do

• Lead end-to-end delivery of digital projects, from briefing to execution
• Build and grow long-term client relationships, identifying opportunities to expand accounts
• Act as the key point of contact for clients, with a deep understanding of their business and industry landscape
• Collaborate with cross-functional teams across strategy, production, and operations
• Drive responses to briefs and RFPs, shaping solutions with internal teams
• Manage project scope, timelines, and budgets to ensure seamless delivery
• Support sales efforts and contribute to business growth
• Coordinate across global teams to deliver integrated work
• Track and report on project performance, including sales and forecasts

What We’re Looking For

• 2+ years of experience in account management within digital, advertising, or related fields
• Proven ability to grow client accounts and manage senior stakeholder relationships
• Strong understanding of the digital ecosystem and integrated marketing
• Experience managing diverse projects including digital, film, and experiential
• Excellent communication, planning, and stakeholder management skills
• Ability to work across teams, geographies, and time zones
• Calm under pressure with strong problem-solving skills
• Hands‑on mindset with the ability to both execute and lead
• Experience working with large or global clients is a plus
• MBA or postgraduate degree in Marketing preferred

If this sounds like you, we’d love to hear from you.

About Monks

Monks is the global, digital‑first, data‑driven, unitary operating brand of S4 Capital plc. With a legacy of innovation and specialized expertise, Monks combines an extraordinary range of global Marketing and Technology Services to redefine how brands interact with the world. Through Monks.Flow, its flagship AI ecosystem for marketing orchestration, Monks transforms marketing into a growth engine, collapsing timelines and connecting brands to culture in real time. By deploying bespoke intelligent agents across disciplines and delivering culturally relevant, high‑impact creative and digital solutions, Monks solves key critical business challenges across the entire brand enterprise to help brands sustain long‑term impact.

Monks was named a Contender in The Forrester Wave: Global Marketing Services, ranks among Cannes Lions' Top 10 Creative Companies (2022-25) and remains the only partner featured in AdExchanger’s Programmatic Power Players list every year (2020-24). Named Adweek’s first AI Agency of the Year (2023) and The One Show’s inaugural AI Pioneer Organization, Monks was also awarded Business Intelligence Group’s 2025 Excellence in Artificial Intelligence Award in both the Organizational and AI Product categories. As a trusted partner to cutting‑edge innovators in tech, Monks earned titles such as Optimizely Experimentation Partner of the Year (2025), runner‑up for the Adobe Firefly Partner Award (2024), and Workato’s AI Visionary Customer Impact Award (2024). Additionally, Monks achieved a record‑breaking number of FWAs and continues to hold the most of any partner.

We are an equal‑opportunity employer committed to building a respectful and empowering work environment for all people to freely express themselves amongst colleagues who embrace diversity in all respects. Including fresh voices and unique points of view in all aspects of our business not only creates an environment where we can all grow and thrive but also increases our potential to produce work that better represents—and resonates with the world around us.