Account Executive – Field Sales

DevRev; Mumbai; On-site; INR 800,000 - 1,100,000; Full time

Job summary

DevRev in Mumbai seeks an Account Executive to manage enterprise accounts end-to-end, from concept through adoption and paid conversion. You will partner with customers, BDRs, and cross‑functional teams to drive expansion and product alignment.

The role requires strong communication, relationship skills, and a deep understanding of SaaS customer journeys within a fast‑paced, global environment.

Qualifications

• BA/BS or equivalent educational or professional experience.
• Strong communication and collaboration skills.
• Experience in named accounts or enterprise sales.
• Understanding of customer journeys and product feedback loops.
• Technical familiarity with cloud SaaS implementations.

Responsibilities

• Expand outreach to existing rolodex and new opportunities, working with BDRs.
• Relentlessly manage customer follow-up and your own pipeline, against quotas.
• Work with Growth to increase product awareness.
• Nurture and follow up with customers to gather requirements.
• Guide customers through implementation plans to adoption and paid conversion.
• Collaborate with Product and Engineering to share feedback and feature requests.
• Create content and refine scripts to support the customer journey.
• Maintain pipeline data and account information in DevRev’s in-house CRM.

Skills

Communication

People skills

Account management experience

Customer journey understanding

Cloud-based SaaS knowledge

Global / fast-paced environment

Education

Bachelor's degree or equivalent

Job description

About DevRev

At DevRev, we’re building the future of work with Computer – your AI teammate. Unlike traditional tools, Computer unifies all your data sources, tools, and workflows into a single AI‑ready platform, giving employees real‑time insights, proactive suggestions, and powerful agentic actions. It extends your existing software with AI‑native apps and agents that work alongside your teams and customers – updating workflows, coordinating across teams, and eliminating repetitive work. We call this Team Intelligence: human‑AI collaboration that breaks down silos, brings people back together, and frees you to solve bigger problems. Backed by Khosla Ventures and Mayfield with $150M+ raised, DevRev is trusted by global companies across industries.

Job Description

We are an untraditional SaaS revenue organization, built to support a rapidly scaling technology start‑up driven by product‑led‑growth and sales (PLG / PLS). Specific responsibilities for account executives include nurturing larger named accounts & enterprise customers – who are looking for a better way to connect with their customers and find product market fit. You will work closely with customers end‑to‑end throughout their lifecycle – from concept to technical requirements, implementation, adoption, expansion, and paid. This is truly an expansive sales responsibility that spans selling, success, and support. Activities related to this role will, for example, include:

• Expand outreach to existing rolodex and new opportunities, working with BDRs
• Relentlessly manage customer follow‑up and your own pipeline, against quotas
• Work with our Growth team to increase product awareness
• Nurture and follow up with customers to share relevant use cases, find key decision makers, and gather requirements
• Guide customers through implementation plans to further adoption and drive paid conversion
• Work with our Product and Engineering to share feedback and feature requests
• Create content and refine scripts to support the customer journey and engagement points
• Maintain pipeline data and account information in DevRev’s in‑house CRM

Ideal Candidate Qualifications

• BA/BS, or equivalent educational or professional experience
• Ability to connect with people deeply!
• Outstanding communication (written and spoken), collaboration, and follow‑up skills, with professionalism and friendliness
• Named account, customer success, account management, or other related experience
• Understanding of customer journeys and product‑development feedback loops
• Some technical knowledge in cloud‑based SaaS implementations and integrations
• Comfort operating in a fast‑paced, global environment

As part of our hiring process, shortlisted candidates will undergo a Background Verification (BGV). By applying, you consent to sharing personal information required for this process. Any offer made will be subject to successful completion of the BGV.

DevRev is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.