Account Director - Quantitative Research - Mumbai

Kantar; Mumbai City; On-site; INR 1,500,000 - 2,100,000; Full time

Job summary

Kantar is hiring in Mumbai for an MBA-qualified professional with 8–11 years in quantitative consumer insights, especially in FMCG, retail or healthcare. You will lead client engagements, guide a research team, and drive insights that shape marketing decisions.

The role emphasizes strategic client management, budget oversight and cross-functional collaboration, offering opportunities to grow with a global data and analytics leader.

Qualifications

• MBA with 8–11 years in quantitative consumer insights across FMCG/retail/healthcare.
• Self-starter, client-focused with MR/Marketing expertise.
• Experience in managing a team and developing talent.
• Strong analytical, communication and interpersonal skills.

Responsibilities

• Guide research executives and train them in quantitative techniques.
• Client management and presentation of credentials, proposals and results.
• Ensure high-level client servicing and account planning across the client base.
• Monitor budgets and cost summaries; manage suppliers and time allocations.
• Oversee the research team and suppliers, ensuring project delivery and quality.

Skills

Quantitative insights

Client focus

Team leadership

Analytical skills

Communication skills

Interpersonal skills

Education

MBA

Job description

We go beyond the obvious, using intelligence, passion and creativity to inspire new thinking and shape the world we live in.

Job Details

About Us-

Kantar is the world’s leading marketing data and analytics business and an indispensable brand partner to the world’s top companies, including 96 of the world’s 100 biggest advertisers.

We have a complete, unique and rounded understanding of people around the world: how they think, feel and act, globally and locally in over 90 markets.

KEY OUTCOMES STATEMENT

• Achieving growth and managing business financials
• Identifying new business initiatives and leveraging skills across units
• Building and nurturing strong client relationships
• Creating an environment that fosters new work/innovations
• Driving thought leadership in teams
• Developing research capability among team members
• Guiding the research executives working on a project to understand exactly what is required of them and training them if necessary. Contribution to the overall training of executives in quantitative research techniques.
• Client management and presentation of company credentials, proposals, and research results
• Ensuring the highest level of client servicing and account planning to build senior networks across our client base.
• Report writing and presentation creation including client recommendations, with the ability to work independently
• Negotiation of acceptable costs and contract agreements with suppliers.
• Creation of discussion guides and screeners + moderation of groups, interviews, ethnography, and online forums
• Budget control and time spent monitoring job cost summaries regularly.
• Overall management of the research team and suppliers.

CAPABILITIES STATEMENT

• The position requires an intelligent MBA graduate with 8 – 11 years of experience in quantitative consumer insights, primarily consumer-focused; specific experience in the FMCG, retail, and healthcare sectors would be an advantage
• The ideal candidate will be a self-starter who is client-focused and comes with proven expertise in MR or Marketing and Branding (with regular interaction and understanding of MR) with a track record of leveraging your knowledge for your own business or client benefit
• Demonstrated ability in managing a team, investing in their development and striking the right balance between tasks and relationships
• Process orientation and ability to manage processes for cost and time efficiencies
• Track record of networking skills that you have leveraged for yourself and your organization
• Landing and expanding; taking ownership and spearheading the growth of successful projects/ workstreams and development of longstanding client relationships
• Strong analytical, communication, and interpersonal skills

Why join Kantar?

We shape the brands of tomorrow by better understanding people everywhere. By understanding people, we can understand what drives their decisions, actions, and aspirations on a global scale. And if we combine our expertise in our people with the latest AI technology, we can really help brands discover some amazing insights.

And because we know people, we like to make sure our own people are being looked after as well. Equality of opportunity for everyone is our highest priority and we support our colleagues to work in a way works for them. We encourage applications from all backgrounds and sections of society. Even if you feel like you’re not an exact match, we’d love to receive your application and talk to you about this job or others at Kantar.

Privacy and Legal Statement

At Kantar, the diversity of our employees provides a richer environment for our employees and broader depth and breadth of thinking for our clients. Kantar is committed to inclusion and diversity; therefore, we welcome applications from all sections of society and do not discriminate based on age, race, religion, gender, pregnancy, sexual orientation, gender identity, disability, marital status, or any other legally protected characteristics.

PRIVACY DISCLOSURE: Please note that by applying to this opportunity you consent to the personal data you provide to us to be processed and retained by The Kantar Group Limited (“Kantar”). Your details will be kept on our Internal ATS (Applicant Tracking System) for as long as is necessary for the purposes of recruitment, which may include your details being shared with the hiring manager.

Location

Mumbai, The ORB BuildingIndia

Kantar Rewards Statement

At Kantar we have an integrated way of rewarding our people based around a simple, clear and consistent set of principles. Our approach helps to ensure we are market competitiveand also to support a pay for performance culture, where your reward and career progression opportunities are linked to what you deliver.

We go beyond the obvious, using intelligence, passion and creativity to inspire new thinking and shape the world we live in.

We want to create an equality of opportunity in a fair and supportive working environment where people feel included, accepted and are allowed to flourish in a space where their mental health and well being is taken into consideration.

We want to create a more diverse community to expand our talent pool, be locally representative, drive diversity of thinking and better commercial outcomes.

Kantar is the world’s leading data, insights and consulting company. We understand more about how people think, feel, shop, share, vote and view than anyone else. Combining our expertise on human understanding and advanced technologies Kantar’s 30,000 people help the world’s leading organisations succeed and grow.