Accenture Looking for IBM WebSphere Application Server Application Deployment Application Tech [...]

Accenture; Bengaluru; On-site; INR 1,00,000 - 4,50,000; Full time

Job summary

Join a forward-thinking global professional services company as an Application Tech Support Practitioner. In this dynamic role, you will be the vital link between clients and systems, ensuring the seamless operation of world-class applications. With a focus on Middleware technologies like IIS and Apache Tomcat, you will utilize your exceptional communication and problem-solving skills to address client issues and maintain system integrity. If you thrive in a fast-paced environment and are eager to contribute to innovative solutions, this opportunity offers the chance to make a real impact in a collaborative and supportive setting.

Qualifications

• 2.5-4 years of IT experience with a focus on Middleware technologies.
• Strong troubleshooting skills and ability to apply security updates.

Responsibilities

• Act as the interface between client and application, ensuring system quality.
• Provide technical support for BAU and project activities.

Skills

Middleware IIS

Apache Tomcat

WebSphere

WebLogic

Problem Management

Incident Management

Change Management

Analytical Skills

Education

Any Graduation

Tools

Apache

Tomcat

IIS

WebSphere

Job description

About Accenture: Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services and Accenture Song—all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities. Visit us at accenture.com

Project Role: Application Tech Support Practitioner

Project Role Description: Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world-class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge.

Management Level: 11

Work Experience: 2.5-4 years

Work Location: Bengaluru

Must Have Skills:

1. At least 3-5 years of experience in an IT Function, of which 3 years of experience has been in Middleware IIS and Apache Tomcat
2. Minimum 1-2 years of experience in either of these technologies: WebSphere and WebLogic
3. Experience with prioritizing work requests

Technical Experience:

1. Experience in installing and configuring Apache, Tomcat, IIS and WebSphere
2. Providing technical support which involves Request, Incident, Change and Problem Management; Support the BAU and Project activities
3. Effective problem-solving skills and inherent decision-making ability
4. Strong analytical skills including the ability to quickly identify the cause of issues with the system or determine if other teams need to be included in resolving an issue

Professional Attributes:

1. Candidate should be able to apply required security updates and patches
2. Good exposure on troubleshooting
3. Must be willing to work in rotational shifts and on-call with 24/7 support

Educational Qualification: Any Graduation with 15 years of full-time education