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Accenture Hiring For Technical support : Diversity Hiring – Women Candidates Only at Hy[...]

Accenture

Hyderabad

On-site

INR 4,50,000 - 6,75,000

Full time

30+ days ago

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Job summary

An established industry player is seeking dynamic individuals for Technical Support roles during the Triumph 2.0 Virtual Career Fair. This exciting opportunity allows candidates to engage directly with recruiters and potentially secure a position on the spot. Ideal candidates will have a year of technical support experience and a solid understanding of app development environments. The roles offer a chance to work in a collaborative environment, where your skills in troubleshooting and team management will be valued. If you're passionate about technology and eager to make an impact, this is the perfect opportunity for you.

Qualifications

  • 1 year of technical support experience with written chat support.
  • Knowledge of programming languages and troubleshooting at the code level.

Responsibilities

  • Provide Tier 1 technical support for app troubleshooting.
  • Manage and organize teams for effective technical troubleshooting.

Skills

Technical Support Experience
Troubleshooting Skills
Programming Knowledge
User Interaction Etiquette

Education

BCA
MCA
Engineering
BSc IT
MSc IT

Job description

Triumph 2.0 Virtual Career Fair:
Accenture is hiring for Technical Support through Triumph 2.0 – India’s largest Diversity & Inclusion Career Fair, 23rd August to 26th August 2022. Register for the fair to interact with Accenture recruiters live!

How to Apply:

  1. Click on the Apply button to submit your job application and then register for the Virtual Career Fair.
  2. If you are an existing Monster user, please enroll for the event by logging in using Monster credentials.
  3. Post Registration / Enrollment for the fair, directly interact with Recruiters on the Virtual Career Fair Platform and stand a chance to get interviewed and hired on the spot!

App Sheet Troubleshoot – Tier 1 Support CL-12

  • 1 year of technical support experience, including written chat support experience.
  • Understanding of the technicality of app development environments and 1st level support.
  • Knowledge of any programming language and troubleshooting at the code level.
  • Basic etiquette for interacting with users.
  • Education: BCA, MCA, Engineering, BSc IT, MSc IT (Any graduate with tech skills).

3 Team Leads CL-09

  • Team handling experience in technical troubleshooting.
  • Organizing teams, tracking and monitoring.
  • People management.
  • Performance checking.
  • Driving the team and taking input from QA.
  • Education: BCA, MCA, Engineering, BSc IT, MSc IT (Any graduate with tech skills).
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