Academic Counselor

About the Role

Key Responsibilities:

• Prospect and Lead Generation: Identify and research potential clients and target markets. Generate leads through various channels, including online research, networking, and cold calling. Collaborate with local schools.
• Client Relationship Management: Build and maintain strong relationships with existing and potential clients. Understand client needs and requirements and tailor solutions accordingly. Provide exceptional customer service to ensure client satisfaction.
• Sales and Revenue Growth: Develop and execute sales strategies to achieve revenue targets. Prepare and deliver persuasive sales presentations to clients. Negotiate contracts and close deals with clients.
• Market Analysis: Stay updated on industry trends, market conditions, and competitors. Analyze market data to identify new business opportunities.
• Reporting and Documentation: Maintain accurate records of sales activities and client interactions. Prepare regular sales reports and forecasts for management.
• Collaboration: Work closely with the sales team and other departments to achieve collective goals. Provide feedback to the product development team based on client insights.
• Student Counseling: Engage with prospective students in-person and over the phone to understand their academic background, career objectives, and learning preferences.
• Enrollment Assistance: Assist students with the enrollment process, including course selection, fee payment, and registration. Follow up with potential leads and encourage them to join the courses.

Qualifications

• Bachelor's degree in Business, Marketing, or a related field (Master's degree preferred).
• Proven experience of minimum 1 year as an Academic Counselor or in a similar role.
• Strong understanding of the company's products/services and industry.
• Excellent communication, negotiation, and interpersonal skills.
• Ability to work independently and as part of a team.
• Proficient in using CRM software and other sales tools.