Academic Counselor

PW (PhysicsWallah); Agartala; On-site; INR 3,00,000 - 4,00,000; Full time

Job summary

A leading education provider in Agartala is seeking a Counselor to build relationships with potential learners and convert them into customers for various courses. Responsibilities include making cold calls, delivering sales presentations, and nurturing leads. Ideal candidates should have proven B2C sales experience and excellent communication skills.

Qualifications

• Proven experience in B2C sales, preferably in the education sector.
• Excellent communication and interpersonal skills, with the ability to build rapport and trust over the phone.
• Strong problem-solving and consultative selling skills.

Responsibilities

• Cold call and qualify potential leads from a designated target audience.
• Understand learner needs and recommend suitable courses.
• Deliver impactful sales presentations over the phone.

Skills

Communication skills

Problem-solving skills

Interpersonal skills

Time-management skills

Sales skills

Job description

Location: Agartala Info Center

As a Counselor, you will be responsible for building relationships with potential learners and converting them into paying customers for the courses.

Responsibilities:

• Cold call and qualify potential leads from a designated target audience.
• Understand learner needs and recommend suitable courses from our portfolio.
• Deliver impactful sales presentations over the phone, highlighting the value and benefits of PW courses.
• Negotiate effectively and address customer concerns to secure enrollments.
• Build strong relationships with potential learners and nurture leads for future conversions.
• Maintain accurate records of calls, interactions, and progress of individual and team targets.
• Contribute to the continuous improvement of sales processes and strategies.

Qualifications

• Proven experience in B2C sales, preferably in the education sector.
• Excellent communication and interpersonal skills, with the ability to build rapport and trust over the phone.
• Strong problem-solving and consultative selling skills.
• Ability to identify and overcome objections confidently.
• Time-management skills and the ability to work independently and as part of a team.
• Target-oriented and motivated to achieve success.