Academic Counsellor (Mumbai)

IIDE; Mumbai; On-site; INR 350,000 - 650,000; Full time

Job summary

IIDE in Mumbai's Lower Parel invites an Academic Counselor to guide prospective students through Digital Marketing programs across UG and PG levels. You will manage leads, conduct interviews, coordinate admissions formalities, and drive enrollments while ensuring a smooth admissions journey.

You will collaborate with internal teams and external partners, follow up on interested applicants, assist with fee collection, and strive to meet weekly targets for admissions, revenue, and referrals in a

Qualifications

• 2–3 years of experience in admissions, academic counseling, or a similar role.
• Strong written and verbal communication skills with excellent presentation abilities.
• Strong interpersonal and relationship-building capabilities.
• Proven track record of achieving admissions, sales, or revenue targets.
• Experience with CRM systems and sales performance tools is a plus.

Responsibilities

• Manage and convert leads for digital marketing programs across UG and PG.
• Own the complete sales and closing lifecycle for assigned leads.
• Achieve weekly enrollment, revenue, and collection targets through lead nurturing.
• Provide counseling and program information via phone, email, and chat; conduct admissions interviews.

Skills

Lead management

Sales target achievement

Communication

Interpersonal skills

CRM experience

Education

Bachelor's degree

Tools

CRM systems

MS Excel

Job description

IIDE is India’s leading digital business school, offering industry-relevant programs in digital marketing, AI, and business. With a strong focus on experiential learning, we equip students, graduates, and working professionals with the skills required to thrive in today’s digital-first world.

Backed by a community of 500,000+ learners and 250+ industry experts, IIDE delivers hands‑on training, real‑world projects, and robust placement support. With campuses in Mumbai and Delhi, we continue to expand our presence across India and globally.

About the Role:

As the Academic Counselor at Lower Parel (West), Mumbai, you will play a pivotal role in guiding prospective students through IIDE’s Digital Marketing programs across Undergraduate and Graduate categories. This role involves managing and converting leads, driving enrollments, and achieving revenue and collection targets while ensuring a seamless admissions experience for learners. You will closely collaborate with internal teams and external stakeholders to uphold high standards across the admissions process.

What You'll Do:

• Manage and convert leads for various digital marketing programs across Undergraduate and Graduate categories.
• Own the complete sales and closing lifecycle for assigned leads.
• Achieve weekly enrollment, revenue, and collection targets through effective lead nurturing and conversions.

Counseling & Admissions Coordination:

• Provide detailed counseling and program information to prospective learners via phone, email, and chat.
• Conduct interviews and coordinate admissions formalities for new joiners.
• Attend walk‑ins and counsel potential learners on admissions‑related queries.
• Follow up with prospective leads who have shown interest or visited IIDE.
• Assist students through the fee collection process and ensure timely payments.
• Coordinate with external vendors, including education loan providers, to facilitate admissions.
• Collaborate with internal departments to ensure a smooth and seamless enrollment journey.
• Maintain and improve sales conversion rates through consistent tracking and performance analysis.
• Generate referral sales and reactivate old/lost applications to meet batch targets.
• Maintain a revenue‑driven mindset and continuously optimize sales strategies for existing offerings.

Additional Duties:

• Meet weekly and monthly admissions targets aligned with organizational goals.
• Ensure achievement of referral sales and application reactivation targets.
• Perform any other reasonable duties as requested by management, aligned with the broad scope of the position.

Who You Are:

• 2–3 years of experience in admissions, academic counseling, or a similar role.
• Strong written and verbal communication skills with excellent presentation abilities.
• Strong interpersonal and relationship‑building capabilities.
• Proven track record of achieving admissions, sales, or revenue targets.

Should Have:

• Strong numerical aptitude with the ability to optimize sales strategies.
• Experience working in fast‑paced, target‑driven, high‑pressure environments.
• Effective multitasking, analytical thinking, and problem‑solving skills.

Nice to Have:

• Experience in the education or edtech sector.
• Familiarity with CRM systems and sales performance tools.

Why Join IIDE?

• Work with one of India’s fastest‑growing digital education brands
• Gain exposure to end‑to‑end admissions and student counseling processes
• Collaborative and high‑growth work environment
• Opportunity to directly impact learners’ educational and career journeys
• Strong learning and career development opportunities within the education industry

Who You’ll Thrive As

You’re someone who:

• Is passionate about guiding students and helping them make informed career decisions
• Thrives in a target‑driven and fast‑paced environment
• Enjoys interacting with people and building meaningful relationships
• Is proactive, detail‑oriented, and solution‑driven
• Has a strong ownership mindset with a focus on achieving outcomes and delivering results