Academic Assistant

Xylem Learning; Thiruvananthapuram; On-site; INR 1,00,000 - 4,50,000; Full time

Job summary

An established industry player in education is seeking a dedicated professional to support students in their academic journey. This role involves addressing student queries, mentoring, and collaborating with parents and staff to enhance the learning environment. You will play a vital role in promoting student engagement by providing timely information and feedback. If you possess strong communication skills and a passion for education, this opportunity offers a chance to make a significant impact in students' lives while working in a supportive and collaborative atmosphere.

Qualifications

• Bachelor's degree in Education or Psychology, or equivalent experience.
• Strong interpersonal and communication skills required.

Responsibilities

• Address student queries and provide academic support.
• Monitor and follow up with continuously absent students.

Skills

Interpersonal Skills

Communication Skills

Task Management

Analytical Skills

Education

Bachelor’s degree in Education

Bachelor’s degree in Psychology

Graduate in any field

Tools

Academic Software

Communication Platforms

Job description

Job Responsibilities:

1. Handling Student Queries: Address student queries and concerns promptly and professionally. Provide guidance and support in academic matters, including course selection and resolving academic-related issues.
2. Follow-up with Continuous Absent Students: Monitor students with a record of continuous absence. Collaborate with parents/guardians and administrative staff to identify underlying issues and implement strategies for improvement.
3. Posting Timetables and Academic Information: Regularly post timetables, academic announcements, and relevant information in student communities. Ensure timely and accurate dissemination of updates through appropriate channels.
4. General Mentoring: Provide mentoring and guidance to students, fostering a positive learning environment. Support students’ overall development and academic success.
5. Taking Feedback from Students: Collect feedback on students' academic experiences, teaching quality, and overall satisfaction. Analyze feedback and collaborate with administration and faculty to implement necessary improvements.

Qualifications:

1. Bachelor’s degree in Education, Psychology, or a related field (or equivalent experience).
2. Strong interpersonal and communication skills.
3. Ability to manage multiple tasks and prioritize effectively.
4. Proficiency in using academic software and communication platforms.
5. Experience in an educational setting is preferred.

Location: Trivandrum - Statue

State: Kerala

Country: India

Additional Requirement: Graduate in any field, should be a PSC aspirant for a minimum of one year.