91HR Looking for Desktop Support Analyst at Hyderabad, Telangana

91HR; Hyderabad; On-site; INR 7,73,000 - 8,00,000; Full time

Job summary

An established industry player is seeking a dedicated IT support professional to join their dynamic team. This role requires proficiency in Microsoft Office and various operating systems, along with strong communication and problem-solving skills. The ideal candidate will thrive in a fast-paced environment, manage vendor relations, and have experience with incident ticketing systems. If you are an independent worker with a detail-oriented mindset, this opportunity offers a chance to make a significant impact in a collaborative setting while advancing your career in IT support.

Qualifications

• Proficient in Microsoft Office and various operating systems.
• Strong problem-solving and communication skills required.

Responsibilities

• Manage vendor relations and escalate issues as needed.
• Work effectively in a fast-paced team environment.

Skills

Microsoft Office

Windows 10

IOS

Android OS

Communication Skills

Problem-Solving Skills

Vendor Management

ServiceNow

Active Directory

VPN Client Applications

Virtualization Technology

PC Management Tools

Job description

· Proficient in Microsoft Office products, including but not limited to Word, Excel, and Outlook, Office 365

· Proficient with Windows 10, IOS and Android OS’s

· Excellent verbal and written communication skills

· Strong methodical problem-solving skills.

· Vendor management escalation

· Ability to work as a team member in a fast-paced environment.

· Independent worker/ self-starter

· Process and detail oriented

· Prior use of ServiceNow or other incident ticketing system and asset management of systems

· Active Directory Users and Computers

· VPN client applications, Cisco AnyConnect a plus

· Virtualization technology such as Citrix, VMware and other; virtual desktop experience a plus

· Experience with a PC Management tool like LANDesk, SCCM, Intune or other is required

Job Type: Full-time

Salary: ₹773,811.16 – ₹800,000.00 per year

Benefits:

Experience:

• Total work: 4 years (Required)