Working Supervisor - Airport - Night shift

Mitie; Ireland; On-site; EUR 60,000 - 80,000; Full time

Job summary

A leading facilities management company in Dublin is seeking a Supervisor to motivate onsite staff and manage client relationships. The ideal candidate has strong organizational skills and experience in retail or facilities management. You will be responsible for ensuring team efficiency and quality service delivery. This role offers €17.56 per hour with benefits, working 3 days on, 3 days off from 6pm to 6am.

Qualifications

• Proven track record in a demanding environment.
• Interest in delivering outsourced Soft Services.
• Able to adapt quickly to an ever-changing environment.

Responsibilities

• Motivate onsite staff and foster a strong team culture.
• Build and maintain strong client relationships.
• Delegate work to ensure it is carried out to the required standard.
• Ensure the location is set up for the day and breaks are allocated.

Skills

Organised with strong resource planning ability

Excellent relationship-building skills

Supervisory experience in retail/Facilities Management

Job description

Overview

Job type: Perm

Rate of pay: €17.56 per hour + benefits

Working days: 3 days on, 3 days off – 6pm to 6am

Location: Dublin, Ireland

About Mitie

Mitie provides a wide range of facilities management (FM) services across Ireland, Europe, and the UK. These are delivered as integrated FM contracts, in bundles or as single services, depending on client requirements. Our service areas include technical services, energy and building services, cleaning, security, front of house and consultancy. We work with a wide range of private and public clients to create great work environments. Mitie has won multiple awards, including 2022 Facilities Management Awards for Total FM Service Provider (second year running) and has been recognised for wellbeing initiatives (IBEC KeepWell Mark 2021/2022; Top 100 Employers for Wellbeing in Ireland). We are proud of our diverse workforce and support learning and development, reward and recognition schemes, and a simple premise: the exceptional, every day.

Key responsibilities

• Motivate Mitie onsite staff and foster a strong team culture.
• Build and maintain a strong relationship with the client to anticipate changes (e.g., flight delays) and adapt the cleaning team accordingly.
• Act as a main point of contact for reporting spillages and urgent clean-up items and deploy the team to resolve.
• Delegate work in your area and ensure it is carried out to the required standard.
• Maintain continuous liaison with APOC.
• Agree and execute training needs for staff members.
• Ensure that the location is set up for the day ahead and breaks are allocated to maximise efficiency.
• Manage disciplinary and grievance issues with guidance from HR/Learning Partner to ensure a consistent approach.
• Provide a safe working environment for onsite staff and promote strong QHSE awareness.
• Conduct regular "Tool Box" talks with staff and provide feedback regarding appearance and uniform standards.
• Treat everyone with respect.

About you

• Organised with strong resource planning ability.
• Interest in delivering outsourced Soft Services.
• Supervisory experience in retail/Facilities Management.
• Proven track record in a demanding environment.
• Excellent relationship-building skills.
• Able to adapt quickly to an ever-changing environment.
• Mitie is an equal opportunity employer.

This job description is intended to give the post holder an appreciation of the role envisaged for this position and the range of duties undertaken. It does not detail every activity and should be used as a general guide, outlining the minimum requirements and responsibilities. Specific tasks and objectives will be agreed with the post holder following the appraisal process on an as-needed basis throughout employment.