Warehouse & Customer Support Specialist

FedEx Europe; Swords; On-site; EUR 17,000 - 25,000; Full time

Benefits offered by this job

Compensation package

On-the-job training

Tuition assistance

Employee assistance program

Reduced-rate shipping

Career opportunities

Job summary

FedEx Europe in Ireland is seeking a Special Services Representative to join our warehouse team supporting the VWGIE contract. The role involves handling customer contacts across physical, online and telephone channels and performing operational and administrative tasks.

Shift is 02:00–10:00, Tuesday to Saturday. Training is provided, with opportunities to grow within a global logistics leader. You will work in a fast-paced environment emphasizing safety, accuracy and customer satisfaction.

Qualifications

• Handles customer inquiries via multiple channels (in person, online, phone).
• Plans and executes operational tasks in a warehouse environment.
• Maintains accuracy and compliance with safety and process standards.

Responsibilities

• Handle physical, online and telephone contact with external and internal customers within the station, performing operational, warehouse, FLT, VAS and administrative tasks.
• Support safe handling, movement, storage, loading and unloading of goods in line with safety requirements.
• Contribute to timely and accurate administrative tasks and data entry.

Skills

Customer service

Communication

Problem solving

Organizational skills

Safety awareness

Job description

FedEx Europe in Ireland is seeking a Special Services Representative to join our warehouse team supporting the VWGIE contract. The role involves handling customer contacts across physical, online and telephone channels and performing operational and administrative tasks.

Shift is 02:00–10:00, Tuesday to Saturday. Training is provided, with opportunities to grow within a global logistics leader. You will work in a fast-paced environment emphasizing safety, accuracy and customer satisfaction.