VM Supervisor FT

Levi Strauss & Co.; Newbridge; On-site; EUR 28,000 - 38,000; Full time

Job summary

Levi Strauss & Co. in Kildare, Ireland, is seeking a Store Supervisor to connect our products with customers and support the Stylists. You will be the key link between the store team and management, helping to drive excellent service and store performance.

The role focuses on leading the team, achieving KPIs, managing stock and payroll, and delivering a first-class customer journey through training and product knowledge.

Qualifications

• Strong customer service ethos and ability to manage a team.
• Track record of developing and growing a team in a retail setting.
• Experience working with KPIs and sales targets in store operations.

Responsibilities

• Support and deputise if needed the management team in delivering KPI’s and implementing profit opportunities
• Implement individual, daily and weekly sales targets for the store team to improve store performance
• Monitor KPIs and teams performance through running reports and updating the management team
• Assist with store operations such as stock management, payroll, admin and rota
• Assist with the customers journey by offering an exceptional 1-2-1 service and ensure the customer comes first
• Inspire, motivate and develop the team through training, coaching and product knowledge

Skills

Customer service

Team leadership

KPI driven

Retail operations

Job description

As a Store Supervisor at Levi Strauss & Co. you will have the opportunity to work in an environment where change and ideas are celebrated. You will be the fundamental link between our products and customers, whilst supporting and developing our Stylists.

Key parts of the role:

• Support and deputise if needed the management team in delivering KPI’s and implementing profit opportunities
• Implement individual, daily and weekly sales targets for the store team to improve store performance
• Monitor KPIs and teams performance through running reports and updating the management team
• Assist with store operations such as stock management, payroll, admin and rota
• Assist with the customers journey by offering an exceptional 1-2-1 service and ensure the customer comes first
• Inspire, motivate and develop the team through training, coaching and product knowledge

Our ideal candidate:

• Passionate about the brand and living our values
• Strong customer service skills and experience in efficiently managing a team
• A good track record of developing and growing your team
• Experience in working to and driving KPIs and sales targets within retail as well as a good understanding of store operations

As part of LS&Co. you will be entitled to some incredible benefits, competitive salary and the opportunity to work for an iconic brand.

LOCATION

Kildare, Ireland

FULL TIME/PART TIME

Full time