Visitor Ambassador

Trinity College Dublin; Dublin; In loco; EUR 29.000 - 37.000; Tempo pieno

Descrizione del lavoro

Trinity College Dublin is seeking a Visitor Ambassador to welcome visitors, help them familiarise themselves with the campus and the Book of Kells Experience, and assist with ticketing and navigation. The role is 35 hours per week on a Specific Purpose Contract linked to the Old Library Redevelopment Project, with weekend and evening shifts; extended hours may be required at peak times.

Salary is on the Fortnightly Library Shop Assistant 3 scale (€1,110.21 - €1,410.60 per fortnight) with

Descrizione del lavoro

Trinity is Ireland’s leading university and is ranked 75thin the world (QS World University Rankings 2026). Founded in 1592, the University is steeped in history with a reputation for excellence in education, research, and innovation, which has been inspiring generations of thinkers for over 400 years. Thrive: Trinity College Dublin's Strategic Plan 2025 - 2030

Post Summary

The Visitor Ambassador welcomes visitors to Trinity, helping them to familiarize themselves with the campus and to make the most out of the attractions we have to offer. This role supports the Visitor Experience team to provide a warm welcome to visitors to the Book of Kells Experience. It also supports the management of tickets, day-to-day operations and ensures other duties specified below are delivered effectively and efficiently, ensuring we are maximizing revenue opportunities.

The post holder will be required to work across our tourism services, including the Old Library Building, The Book of Kells Experience, our ticketing kiosks, and supporting visitors in navigating their visitor journey.

The Visitor Ambassadors work closely with the Visitor Experience Officers and the Library Guards to ensure a smooth visitor experience is provided. They also work alongside the broader team in the Commercial Revenue Unit, including the Trinity Trails team.

There are various shift options, both full time and part time. This role includes weekend and evening work. At busier times of the year, extended opening hours will apply and the Visitor Ambassadors will be required to work both early and late shifts.

Post status: Specific Purpose Contract

The purpose of this employment is to support the Old Library Redevelopment Project. As the role is directly linked to the duration of this project, the contract is not of indefinite duration and will conclude upon the project's completion.

Hours of Post:

35 hours per week

Salary:

This appointment will be made on the Fortnightly Library Shop Assistant 3 Salary Scale (€1,110.21 - € 1,410.60 per fortnight) at a point in line with current Government pay policy. monthly/weekly payscales. (tcd.ie)

At Trinity, we are committed to equality, diversity, and inclusion. Trinity welcomes applications from all individuals, including those applicants with disabilities, those who may have had non-traditional career paths, those who have taken time out for reasons including family or caring responsibilities. We also welcome international applicants including those whom have been displaced due to war.

Trinity College Dublin is Ireland’s premier University. We are an EU Sustainable Gender Equality Champion and we hold an Athena Swan Silver award, recognising our ongoing work to advance gender equality both within Trinity and in the Higher Education sector. Trinity is committed to supporting work-life balance and to creating a family-friendly working environment.