Vila Abbey Court Tralee - Sales Assistant

VILA; Tralee; On-site; EUR 17,000 - 19,000; Part time

Job summary

Vila is seeking a motivated retail sales assistant for our Abbey Court, Tralee store. The role is fully flexible but part-time, requiring availability for week and weekend work.

You will greet customers, help with product choices, handle cash and card payments, and keep displays fresh and tidy. Responsibilities include assisting shoppers, answering queries, processing refunds when needed, and staying updated on promotions.

Qualifications

• This role is a customer service based role—the main objective is to provide exceptional service at all times.
• Greeting customers who enter the shop.
• Assisting shoppers to find the goods and products they are looking for.
• Being responsible for processing cash and card payments.
• Answering queries from customers.
• Giving advice and guidance on product selection to customers.
• Balancing cash registers with receipts.
• Dealing with customer refunds.
• Keeping the store tidy and clean, including hovering and mopping.
• Interest in social media channels.
• Receiving and storing the delivery of large amounts of stock.
• Keeping up to date with special promotions and putting up displays.

Responsibilities

• Provide attentive customer service and maintain a welcoming store atmosphere.
• Assist customers in locating products and offering recommendations.
• Handle cash and card transactions accurately and balance till receipts.
• Address customer questions and resolve issues or complaints promptly.
• Maintain store cleanliness and display stock as promotions dictate.
• Receive deliveries and store stock securely while updating shelves.
• Support with social media engagement and promotional campaigns.

Skills

Customer service

Greeting customers

Product guidance

Cash handling

Card payments

Query resolution

Stock reception

Display setup

Promotions

Social media interest

Job description

Bestseller Retail Ireland Limited are currently seeking a retail sales assistant to join our team in our Vila store in Abbey Court, Tralee for 8 hours a week. We are looking for a motivated and enthusiastic individual to join the team. This position will require the successful candidate to be flexible for week & weekend work.

Job description: Fully Flexible - Part Time

• This role is a customer service based role - the main objective is the provide exceptional service at all times
• Greeting customers who enter the shop
• Assisting shoppers to find the goods and products they are looking for
• Being responsible for processing cash and card payments
• Answering queries from customers
• Giving advice and guidance on product selection to customers
• Balancing cash registers with receipts
• Dealing with customer refunds
• Keeping the store tidy and clean, this includes hovering and mopping
• Interest in social media channels
• Responsible dealing with customer complaintsReceiving and storing the delivery of large amounts of stock
• Keeping up to date with special promotions and putting up displays

The personal skills that are required for the job:

• Be service minded
• Having a friendly and engaging personality
• Comfortable working with members of the public
• Should have a confident manner
• Must be helpful and polite
• Able to work as part of a sales team
• Should be of a smart appearance and articulate
• Flexible regarding shifts

The Brand - VILA

The design philosophy of VILA is based on a feminine approach to fashion, uniting femininity with fashion and trend insights and adding a bit of sensuality. Every single style that leaves our hands is made with a passion to create something to be proud of, and to enable someone to be proud to wear it. We strive for high quality in everything we do, through working with the best possible materials, and carefully selecting every single bit and piece of each design. FEMININE. SENSUAL. SIMPLE.