Travel customer representative

Getaway Travel Agency; Limerick; On-site; EUR 30,000 - 40,000; Full time

Benefits offered by this job

Travel perks

Flexible scheduling

Exclusive industry discounts

Ongoing training

Job summary

A travel service provider is seeking a Travel Customer Representative to support clients throughout their journey. This role involves responding to inquiries, assisting with bookings, and ensuring client satisfaction. The ideal candidate should possess strong communication skills and customer service experience, with a passion for travel. The position offers flexibility with remote work options and opportunities for growth within the agency.

Qualifications

• Excellent communication skills required.
• Experience in customer service, preferably in travel or hospitality.
• Proactive individual with high attention to detail.

Responsibilities

• Respond to client inquiries promptly and professionally.
• Assist with travel bookings, changes, and cancellations.
• Provide accurate information about destinations and policies.

Skills

Excellent verbal and written communication skills

Strong customer service experience

Organized and dependable

Comfortable with technology

Passion for travel

Job description

Overview

Limerick, Ireland Travel Customer Representative

As a Travel Customer Representative, you will play a key role in supporting our clients throughout their travel journey from the moment they book to the moment they return home. You will assist with inquiries, resolve issues, provide booking updates, and ensure that every interaction reflects our commitment to exceptional service.

Key Responsibilities

• Respond promptly and professionally to client inquiries via email, phone, and messaging platforms.
• Assist with travel bookings, changes, cancellations, and special requests.
• Provide accurate information about destinations, travel documents, and agency policies.
• Follow up with clients to confirm trip details and satisfaction.
• Handle concerns or complaints with empathy and problem-solving skills.

Ideal Candidate

• Excellent verbal and written communication skills.
• Strong customer service experience (preferably in travel or hospitality).
• Organized, dependable, and proactive with a high attention to detail.
• Comfortable with technology and quick to learn booking platforms and systems.
• Passion for travel and helping others plan unforgettable experiences.
• 100% remote work with flexible scheduling.
• Opportunities for growth within the agency.
• Travel perks and exclusive industry discounts.
• Supportive team environment with ongoing training.

If you\'re enthusiastic about travel and love creating memorable experiences for others, wed love to hear from you. Apply today and start your journey with Getaway Travel Agency USA!