The Senior Education Manager, in alignment with brand/education strategy, builds internal and external learning strategy, training curriculum and delivers/evaluates education programme effectiveness.
Key Responsibilities
- Develops and executes education plan that is aligned with central European strategy in collaboration with all internal stakeholders including Brand managers and Sales leaders.
- Follow up best-in-class learning trends and re-evaluate and continuously improve the learning experience.
Key Activities
- Develop, continuously update and execute internal education programs such as internal courses, online educational platform tools, online courses, etc. and/or external education programs such as sawbones courses, cadaveric courses, online education, etc.
- Develops new customer engagement programs and events supporting our strategic goals and marketing objectives
- Develop and deploy digital tools to facilitate learning
- Development of and ensuring up to date sales training curriculum and material.
- Develop, schedule and communicate a calendar of internal and external education events.
- Document and store internal training participant list for audit purposes.
- Partner with surgeon KOLs to ensure high quality faculty at internal and external education activities.
- Audit selling capability and knowledge base of sales channels regardless of experience and tenure within the company. Build a plan to close the gaps identified
- Allocate and manage the education budget in alignment with strategic priorities.
- Ensures that educational activities across EMEA markets are coordinated and cohesive, helping to drive agreed goals and strategies.
- May have responsibility for clinical research in collaboration with Brand Management
- 40% Business Travel
Qualifications/ Tenure
Required
- 8-10 years of Medical or Internal Education which a significant portion is within Med-tech / Pharma industry.
- BSc degree in Education, Human Resources or relevant field.
- Fluent English
Preferred
- 4 years in a People Management role
- Certification in training
Experience / Skills
- Proven experience in Training coordination / Clinical Education Manager role.
- Extensive knowledge of learning principles and modern training techniques.
- Understanding of sales process, preferably within relevant medical business.
- Excellent communication and presentation skills.
- Excellent organizational skills.