Trainee Optical Assistant

Specsavers; Ireland; On-site; EUR 21,000 - 26,000; Full time

Benefits offered by this job

Full Time Hours - 37.5

No late nights or sunday hours

Bonus and Staff Discounts

Outstanding clinical and professional

Access to latest clinical technology

Job summary

Specsavers Citywest is seeking a Trainee Optical Assistant to join our store team. You’ll help customers, support the store environment, and learn optics basics alongside experienced Opticians and Technicians.

No prior optics experience is required as full training is provided. The role offers full-time hours, a supportive team, and clear development pathways within Specsavers.

Qualifications

• Passion for providing excellent customer service.
• Great teamwork and initiative.
• Confidence in using IT systems and handling customer inquiries.
• Excellent communication and listening skills.
• Willingness to learn and develop with support from experienced staff.

Responsibilities

• Support in-store customer service and create a welcoming environment.
• Assist customers under supervision and learn optics basics.
• Develop skills with guidance from Opticians and Technicians.
• Contribute to keeping the store organized and efficient.

Skills

Customer service

Teamwork

Initiative

IT systems literacy

Communication

Tools

IT systems

Job description

Specsavers, Citywest

Trainee Optical Assistant

So, you’re a proactive people person, passionate about retail and offering the best customer service? Sounds like you’d be a great fit here. So, if you’ve ever considered a career in optics, this Trainee Optical Assistant role could be perfect for you.
As a Trainee Optical Assistant, you don’t need to have previous experience, you just need to be prepared to create an outstanding store environment for both our customers and our team, making sure every patient receives the best care in our stores.
We aren’t looking for people with years of experience and heaps of qualifications, just passionate, hard-workers ready to confidently welcome and help customers as they walk through our doors. And once you’ve found your feet as a Trainee Optical Assistant, you don’t just have to stop there. We have plenty of professional training and development in other business areas, as well as the support of experienced Opticians and Technicians supporting you on your journey. So, whatever you want your career to look like, you can bring it to life at Specsavers.

Our store

Based in Citywest Shopping Centre we are a community driven store that actively participates with charities and community initiatives alike.

What’s on Offer?

As well as all the support you need and great training and development opportunities, we have a whole load of benefits on offer for you to enjoy. These include:

• Full Time Hours - 37.5
• No late nights or sunday hours
• Bonus and Staff Discounts
• Outstanding clinical and professional development opportunities
• Access to latest clinical technology and equipment

What we’re looking for?

If this is still sounding like a bit of you, we do need you to have a few skills to get started as a Trainee Optical Assistant.These include:

• Passion for providing excellent customer service and making customers’ lives easier
• Great teamwork
• A good initiative
• Confidence in using IT systems
• Excellent communication and listening skills
• Prepared to step out of your comfort zone and try something new
• Able to receive feedback and be open to development, knowing we’ll be there to support and guide you throughout your process (with your openness and our guidance, your opportunities will be endless).

Find out more

If you’ve got all these skills, but there’s also some desirable experience that could set you apart from the competition if you have it.
This includes

• Previous experience in a fast-paced customer service environment
• Experience in optics or Audiology business
• Basic knowledge/experience of optical and/or Audiology terminology.