Trainee Manager

Maxi Zoo Ireland; Dublin; On-site; EUR 30,000 - 45,000; Full time

Job summary

A leading pet retail company in Dublin is seeking a Trainee Manager to oversee multiple store locations. Responsibilities include ensuring operational excellence, achieving KPIs, and facilitating team engagement. Ideal candidates have successful retail management experience, strong leadership, and customer service skills. The position offers competitive salary, bonuses, and advancement opportunities.

Benefits

Competitive Salary

KPI related bonus

Employee Discount

Paid leave

Advancement Opportunities

Educational Opportunities

Employee assistance programme

Cycle to work Scheme

Qualifications

• Proven successful experience as a retail Store Manager.
• Track record in achieving KPIs.
• Strong customer service and organisational skills.

Responsibilities

• Ensure adherence to store processes and guidelines.
• Achieve company KPIs and manage store personnel costs.
• Empower team growth and engagement through supportive leadership.
• Ensure impeccable product availability and accurate inventory management.
• Drive customer engagement by leading by example.
• Ensure animal welfare is prioritized.

Skills

Retail management experience

Leadership skills

Customer service skills

Organisational skills

Communication skills

Job description

Maxi Zoo is part of the Fressnapf Group, the European market leader in pet products with 2,700+ shops across Europe. Maxi Zoo is Ireland’s largest pet retailer and has over 30 shops in Ireland.

Maxi Zoo Ireland is driven by the desire to make the life of pets and pets owners simpler, better and happier. To achieve this, we work hard, accept responsibility and seek every opportunity to learn about pets and customers.

We are currently recruiting for a Trainee Manager for our Dublin Stores.

As this position will cover multiple sites, applicants must have flexibility to travel between multiple store locations; therefore, a full driving licence and access to a vehicle are essential.

Why join us?

• Competitive Salary
• KPI related bonus
• Certified with Great Place to work
• Employee Discount - we offer employee discount of up to 40% in our stores and 20% in our Salon
• Paid leave - Sick leave, annual leave and bank holidays, maternity/paternity leave
• Refer a friend scheme
• Advancement Opportunities – At Maxi Zoo we believe in promoting from within as much as possible and developing our team to have a career path.
• Community - A chance to work in an environment where employees and customers share the same passion for animals
• Educational Opportunities
• Annual leave - starting at 21 days and rising to 23 days at year 6.
• Employee assistance programme
• Cycle to work Scheme

What you will bring:

• Proven successful experience as a retail Store Manager
• Proven track record in achieving KPI’s
• Powerful leadership skills and business acumen
• Strong customer service and organisational skills
• Excellent communication and interpersonal skills

What you will do:

• Operational Store Excellence - Ensure adherence to store processes and guidelines. Optimise efficiency, streamline processes, and drive informed decision-making for enhanced store performance.
• Operational Store Analytics – Achieve company KPI’s, Cash & Stock Management Audit, management of store personnel costs and sales performance.
• Leadership - Empower your team's growth and engagement through supportive leadership, training, and a culture of trust and respect.
• Merchandise and Inventory - Ensure impeccable product availability, planogram implementation and ensuring accurate inventory management.
• Customer Engagement - Driving customer engagement by leading by example and ensuring the entire team provides exemplary service
• Brand Integrity - Ensuring that the animals entrusted to us are well cared for at all times, and that the welfare of the animal comes first.