Technical Writer

Datavant Ireland; Galway; Hybrid; EUR 45,000 - 65,000; Full time

Job summary

A leading healthcare data company is looking for a Technical Writer to create user-friendly content and improve information architecture. Based in Galway, the role requires experience in technical content development and strong interpersonal skills. This position offers a flexible, hybrid work environment and a competitive compensation package, making it a great opportunity for driven candidates seeking to make an impact in healthcare technology.

Benefits

Competitive, equitable salary

Comprehensive benefits

Pension contribution

Flexible, Hybrid work environment

Qualifications

• 5+ years experience in technical content development and delivery.
• Strong interpersonal skills, ability to work collaboratively.
• Strategic thinker with a track record of data-driven results.

Responsibilities

• Work with teams to identify and resolve documentation development issues.
• Contribute to shaping information architecture for content reuse.
• Support continuous improvement by recommending practical tools.

Skills

Technical content development

Strategic planning

Interpersonal skills

Data-driven decision making

Education

Degree in English, Technical Writing, or Rhetoric

Tools

Confluence

Jira

Aha

Agile processes

Job description

Datavant is a data platform company and the world’s leader in health data exchange. Our vision is that every healthcare decision is powered by the right data, at the right time, in the right format.

Our platform is powered by the largest, most diverse health data network in the U.S., enabling data to be secure, accessible and usable to inform better health decisions. Datavant is trusted by the world’s leading life sciences companies, government agencies, and those who deliver and pay for care.

By joining Datavant today, you’re stepping onto a high-performing, values-driven team. Together, we’re rising to the challenge of tackling some of healthcare’s most complex problems with technology-forward solutions. Datavanters bring a diversity of professional, educational and life experiences to realize our bold vision for healthcare.

What We're Looking For

We’re looking for a technical writer who is passionate about creating clear, consistent, and user-friendly content. You should have a flair for information design, strong writing and editing skills, and the ability to break down complex topics for different audiences. Your work helps improve how content fits within our information maps and models, strengthening the overall structure and semantic clarity.

What You Need To Succeed

• 5+ years experience in technical content development and delivery
• Strong strategic planning experience, including documentation development and design
• Strong interpersonal skills, ability to work collaboratively with cross-functional teams with positive outcomes
• Strategic thinker with a proven record of data-driven results thinking and approach to decision making
• Degree educated in English, Technical Writing, or Rhetoric
  
  

A Significant Advantage

• Experience with Confluence, Jira, Aha, Agile processes and software planning tools.
• Experience with clinical trials, medical authoring/editing, science writing, and FDA guidelines for technical communication
• Familiarity with generative AI tools and processes and LLM solutions
  
  

What You Will Do

• Work with teams to identify and resolve documentation development issues
• Demonstrate excellence in data-driven content design
• Contribute to shaping our information architecture so content can be effectively used and reused
• Improve our information maps and models by helping to connect content more clearly within the broader structure, making it easier to organize and find
• Refine and structure taxonomies, namespaces, and search patterns to enhance how users access and interact with content
• Work with IT to assess system architecture and to recommend updates that enhance content workflows and operational efficiency
• Support continuous improvement by recommending practical, forward-thinking tools and processes that align with lean and cost-effective practices.
• Support performance and customer satisfaction, adjusting team strategy and operations based on data analysis, research, and feedback
• Drive innovation, inspire your team members, and encourage a growth mindset
  
  

Join Our Team at Datavant Ireland – A Galway-Based R&D Technology Center

Datavant Ireland is an innovative R&D technology center based in Galway, dedicated to solving complex technology challenges with a purpose. We are looking for talented technical professionals who are product-minded and eager to make an impact. If you are passionate about developing cutting-edge solutions and want to be part of a growing team, we invite you to explore the exciting career opportunities at Datavant.

Careers at Datavant offer the opportunity to apply your technology and problem-solving skills toward a vision that every healthcare decision is powered by the right data, at the right time, in the right format. We’re looking for problem-solvers, game-changers, innovators, dreamers, doers—people who are ready to move the needle and build on our success.

We provide team members with a robust total compensation package that includes:

• Competitive, equitable salary.
• Comprehensive benefits.
• Pension contribution.
• Flexible, Hybrid work environment.
  
  

We are committed to building a diverse team of Datavanters who are all responsible for stewarding a high-performance culture in which all Datavanters belong and thrive.

We are committed to building a diverse team of Datavanters who are all responsible for stewarding a high-performance culture in which all Datavanters belong and thrive.

We are proud to be an Equal Employment Opportunity employer. Datavant is committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities. If you need an accommodation while seeking employment, please request it here, by selecting the ‘Interview Accommodation Request’ category. You will need your requisition ID when submitting your request, you can find instructions for locating it here. Requests for reasonable accommodations will be reviewed on a case-by-case basis.

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