Technical Services Manager

Aramark Ireland; Dublin; On-site; EUR 70,000 - 90,000; Full time

Job summary

Aramark Ireland is seeking a Technical Manager to lead the on-site M&E and facilities services for a client site in Dublin. You will manage the on-site technical team and contractors, ensuring all planned and reactive works are completed on time and within budget.

The role requires an electrical qualification, 5+ years in commercial office environments, and strong leadership, health and safety emphasis, and experience with ISO standards.

Qualifications

• Qualified in an electrical discipline with 5+ years' experience in commercial office buildings.
• Experience in outsourced delivery is preferred.
• Strong leadership and communication skills.
• Excellent IT competence including BMS, UPS/Generator, HVAC, Life safety and CMMS.

Responsibilities

• Lead on-site technical team and contractors to deliver M&E per SOW.
• Provide leadership for technical service delivery at the client site.
• Oversee day-to-day operations, coordination and execution.
• Perform fault finding and equipment defect analysis.
• Prepare and manage budgets for technical services.
• Ensure plant and equipment meet legislation and are well maintained.
• Keep asset PPM plans up to date and lifecycle data current.
• Review designs to identify deficiencies impacting delivery.
• Identify cost-saving opportunities and energy efficiency improvements.
• Ensure staff and contractors comply with H&S requirements.
• Identify critical spare parts and ensure availability.
• Maintain documentation and implement change control.
• Resolve issues escalated with client and Aramark.
• Prepare operating procedures for start-up, shutdown, safety.
• Manage ISO integrated management systems to 9001, 14001, 18001, 50001.
• Produce periodic and ad hoc management reports.
• HR: support 2nd line issues and staff training.
• Conduct risk assessments and close out actions.
• Carry out safety audits of buildings and plant areas.
• Review method statements and permits to work.
• Lead performance reviews and training needs.
• Promote innovations for continuous improvement.

Skills

Electrical discipline

People management

Communication

BMS knowledge

Energy efficiency

ISO 9001 familiarity

H&S compliance

Team leadership

Idea to action

Education

Electrical qualification (electrician/electrical technician)

Tools

BMS

UPS/Generator

CMMS

HVAC

Job description

About The Company

The Technical Manager will form part of senior management team within the account structure with responsible for the day-to-day operations of the technical service elements of the facility management contract under his/her brief.

The Technical Manager will form part of senior management team within the account structure with responsible for the day-to-day operations of the technical service elements of the facility management contract under his/her brief.

About The Role

Will be responsible for the management of the on-site technical team together with the management of sub-contractors to ensure that all PPM, Reactive and Project works are completed to schedule, within budget and to client satisfaction. He/she will have full responsibility for the M&E services for the building(s) under their remit, the H&S of all staff, financial accountability and reporting responsibilities. Electrical qualification is essential for this role.

Responsibilities

• Manage the on-site technical team to ensure all M&E services are delivered as per SOW and to client's satisfaction.
• Provide strong leadership relating to the delivery of all technical services required to support the delivery of facilities services at the client site.
• Responsibility for all day to day management, control, co-ordination, execution of all operations (either self performed by Aramark or third party supplier) under your remit.
• Perform fault finding & equipment defect analysis and improvement as required.
• Prepare and manage operational budgets for the delivery of technical services.
• Ensure that all plant and equipment meet existing and upcoming legislation and that all equipment is maintained in accordance with best practices and/or manufacturer's recommendations.
• Ensure asset PPM plans are up to date at all time and lifecycle information is current.
• Review technical designs and identify deficiencies that may have a negative impact on the delivery of the facilities function.
• Review existing plant and equipment to identify where improvements can reduce operational costs and increase energy efficiency. Identify equipment that does not meet existing or upcoming statutory, Health and Safety or environmental regulations.
• Ensure all staff, contractors and operations comply with H&S requirements, permits are in place and all accident, near misses are reported, investigated and countermeasures implemented.
• Identify critical spare parts that need to be available at all times, either stocked on site or available from strategic suppliers.
• Ensure all documentation relating to the delivery of the facilities function is reviewed and updated on a regular basis. Implement a change control process to capture alterations and additions to existing plant and equipment.
• Resolve issues escalated through the agreed process within the client business and Aramark. Ensure issues are investigated, closed out and signed off.
• Prepare operational procedures for plant and equipment to include start up/shutdown, emergency shutdown, operational running conditions, safety interlocks etc.
• Management of ISO integrated management systems to ensure compliance with Aramark & AIB certifications to 9001, 14001, 18001 and 50001 standards.
• Produce suitable periodic and ad hoc informative reports as requested by the client/Aramark management.
• 2nd line management of HR issues i.e. ensuring company policies are fully implemented.
• Ensure all operations have been risk assessed and actions identified have been implemented.
• Carry out regular safety audits of buildings, plant rooms and roof areas.
• Review method statements, MSDS's and ensure relevant permits to work are issued prior to work commencing.
• Carry out performance reviews for Aramark staff and manage their training requirements.
• Promote and develop innovations for continuous improvement.

Qualifications

• Qualified in an electrical discipline (electrician or electrical technician) with at least 5 years experience of commercial office buildings preferably in outsourced delivery.

Required Skills

• Strong technical knowledge of mechanical, refrigeration, electrical and electronic systems.
• 5 ~ 10 years people management experience.
• Excellent communication skills with the ability to interact with individuals from a wide variety of backgrounds with leadership skills to effectively motivate and manage staff.
• Very good IT/computer skills including an understanding of BMS, UPS/Generator, HVAC, Life safety & CMMS systems.
• Strong background in managing third party suppliers.
• Familiar with Quality and Safety systems such as ISO 9001, OHSAS 18001 and ISO 14001.
• Must remain calm, courteous and polite in all circumstances.
• Able to function with a high level of initiative and proactivity.
• Dependable and flexible, able to work independently as well as part of a team.
• Ability to handle multiple requests and work in a fast paced and often demanding environment.
• Customer and client focused - responsive to customer requests in an empathic, supportive and productive manner.