Technical Manager
Keelings
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Benefits offered by this job
Job summary
Keelings is a 100% Irish-owned family business growing and supplying fresh produce. We seek a Quality Systems Lead to manage quality, safety, and legality from supplier to customer, liaising with departments to maintain standards and certifications.
You will drive supplier audits, due diligence, and reporting, supporting customer technical teams with insights and documentation. This role emphasizes collaboration, accuracy, and continuous improvement.
Qualifications
- Proven track record developing, implementing and managing Quality Systems within the Food/Fresh Produce industry.
- Good understanding of the requirements of major retailers.
- Knowledge of 3rd party auditing to a minimum of BRC standards.
- To have directly worked or to have a clear understanding of retail accreditation standards.
- Ability to work in a busy environment meeting time/budget deadline.
Responsibilities
- Develop and maintain effective working relationships with suppliers and growers.
- Conduct supplier risk assessments, supplier audits, and performance reviews, managing supplier KPIs to drive continuous improvement.
- Support the development of growers in achieving and maintaining required due diligence standards, certifications, and accreditations.
- Ensure robust systems are in place to manage product quality, safety and legality through auditing programmes.
- Maintain supplier and grower due diligence records to meet customer, business, regulatory, and legal requirements.
- Ensure timely communication and reporting of non-conformances, corrective actions, and supplier improvement initiatives.
- Provide regular updates on crop conditions, seasonal developments, and weather outlooks that may impact supply or product quality.
- Support the Customer Technical Manager with accurate reporting and insights relating to product quality and supply chain developments.
- Contribute to customer-facing quality and technical reports, ensuring information is current and actionable.
Skills
Tools
Job description
Keelings is a 100% Irish-owned family business passionate about fresh produce. Operating across Ireland, the UK, and Europe, we grow, source, and supply top-quality fruit and vegetables. Our success is built on innovation, sustainability, and strong partnerships - powered by our dedicated people.
Keelings is a 100% Irish-owned family business passionate about fresh produce. Operating across Ireland, the UK, and Europe, we grow, source, and supply top-quality fruit and vegetables. Our success is built on innovation, sustainability, and strong partnerships - powered by our dedicated people.
Join Keelings! You will be part of a passionate team of people and a growing business. Come on the journey with us where you will grow and develop and truly feel a sense of belonging. At Keelings, we don't just grow quality fresh produce, we also nurture people and their professional development. The Keelings family always employ the best people for the job, the key to our success is the quality of the people we employ.
To category manage all aspects of product quality, safety and legality from the supplier base to the customer.
To liaise and consult with other departments in on all aspects of food quality, legality and safety within the category through training and generation of information and to maintain all technical management systems.
I.e. SEDEX, ETI, Retailer Websites, etc.
To ensure the business is compliant on ethical and environmental issues.
- Develop and maintain effective working relationships with suppliers and growers
- Conduct supplier risk assessments, supplier audits, and performance reviews, managing supplier KPIs to drive continuous improvement and year-on-year enhancements in quality performance.
- Support the development of growers in achieving and maintaining required due diligence standards, certifications, and accreditations.
- Ensure robust systems are in place to manage product quality, safety, and legality through appropriate second-party and third-party auditing programmes.
- Maintain supplier and grower due diligence records to meet customer, business, regulatory, and legal requirements.
- Ensure timely communication and reporting of non-conformances, corrective actions, and supplier improvement initiatives
- Provide regular and accurate updates to relevant internal departments on crop conditions, seasonal developments, and weather outlooks that may impact supply or product quality.
- Monitor and communicate emerging risks and opportunities within the grower and supplier base.
- Support the Customer Technical Manager by providing accurate reporting and insights relating to product quality, grower performance, varietal information, and supply chain developments.
- Contribute to customer-facing quality and technical reports, ensuring information is current, accurate, and action-oriented.
- Supplier and grower relationship management
- Quality assurance and continuous improvement
- Food safety, legality, and compliance
- Due diligence and audit management
- Crop monitoring and communication
- Customer technical support and reporting
- Customer QSL
- Supplier QSL
- Reduction in Net Waste
- Proven track record developing, implementing and managing Quality Systems within the Food/Fresh Produce industry
- Good understanding of the requirements of major retailers.
- Knowledge of 3rd party auditing to a minimum of BRC standards.
- To have directly worked or to have a clear understanding of retail accreditation standards.
- Ability to work in a busy environment meeting time/budget deadline.
- Team player
- A positive attitude
- Eager to learn and develop both personally and professionally
- Flexible and adaptable
- Proactive and efficient
- Good IT Skills - PowerPoint, word, excel.
- Excellent interpersonal and communication skills
- Confidentiality/discretion to the highest standard
- Planning and organisational skills
- The ability to work on their own initiative
- Staff discount at Keelings Farm Shop and subsidized canteen
- Free On-site parking with access to electric chargers
- Wellness Initiatives such as wellness week
- People Matter
- Teamwork
- Integrity
- Passion for Achievement
In Keelings we value all perspectives and knowledge that our colleagues bring to our business. We are committed to forming a diverse and inclusive team where all can share their unique experiences and perspectives. We welcome applications from all cultures and backgrounds and are dedicated to forming an environment of inclusiveness and diversity where all can thoroughly feel a sense of belonging.
If you require reasonable accommodation during the recruitment process, please let us know at recruitment_keelings@keelings.com
- 1. CV Submission & email acknowledgment of receipt
- 2. Phone Screening
- 3. 1st Interview
- 4. 2nd Interview
- 5. Outcome & Feedback
Keelings Careers - https://www.keelings.com/careers-keelings/ Keelings Strategy & Values - https://www.keelings.com/our-people/
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