Team Leader

Vision Ireland; Dublin; Vor Ort; EUR 17.000 - 21.000; Teilzeit

Benefits dieser Stelle

Competitive salary and annual leave

Educational sponsorship assistance and

Employee Assistance Programme

Companywide learning and development

Zusammenfassung

Vision Ireland Retail is seeking a Team Leader for the Thomas Street fashion store in Co. Dublin. This part-time, permanent role offers 25 hours per week with a closing date of 24 November 2026 for applications.

The successful candidate will lead a diverse team, coach and develop staff and volunteers, deliver excellent store standards, and work to achieve shop targets while engaging with the local community and ensuring a welcoming, well-presented shop environment.

Qualifikationen

• Experience in a fashion retail environment.
• Excellent customer service.
• Store display/visual merchandise skills.
• EPOS experience.
• Attention to detail.
• Collaborative approach to work.

Aufgaben

• Recruit, train and inform volunteers of duties and to source volunteer staff.
• Maintain a positive atmosphere with customer service and public relations.
• Ensure shop staffing cover meets business needs and seasonal trends.
• Report to Store Manager any difficulties with volunteers and workers.
• Promote Vision Ireland Retail brand and the shop locally.

Kenntnisse

Customer service

Visual merchandising

EPOS experience

Attention to detail

Team collaboration

Tools

EPOS system

Jobbeschreibung

Job Title: Team Leader

Location: Thomas Street Store, Co. Dublin

Contract Type: Part time, permanent

Working hours: 25 hours per week

Closing date: 24th November 2026

Vision Ireland Retail is now recruiting for a Team Leader to support our Thomas Street fashion store.

Want to work somewhere that makes a difference for our community? Our Retail business contributes over 30% of the funding needed to provide essential services to the 55,000 service users around the country.

The ideal applicant will love to work with a diverse team, have a passion for coaching and developing those around you. The success of the store is based on the management team becoming a part of the local community and able to build excellent relationships not only with the instore team but those in your community and your area of stores.

If you have had experience in a supervisory role, can clearly demonstrate a motivational leadership style, deliver excellent store standards, and exceed store targets than this may be the career path for you.

Principal Duties

• Recruit, train and inform all volunteers of their expected duties and to actively source volunteer staff
• Maintain a positive and happy atmosphere with particular attention to customer service and public relations
• Ensure shop staffing cover is adequate to the needs of the business and taking into account seasonal trends and daily busy periods of trade
• Promptly report to Store Manager, any difficulties that may be experienced with volunteers and Workers
• Responsible for monitoring and restricting pilferage of all merchandise from the moment it arrives on the premises until sold or recycled
• Assist with training or coaching of staff from the shops

Shop Management

• Support store manager that shop meets the sales and other targets that are set for it
• Ensure that all window displays are attractive and changed weekly (plan yearly celebrations and events)
• Support store manager with visual merchandising in store.
• Support store manager with donated goods and ensure proper presentation and merchandising to the fullest potential, including security, washing, ironing and cleaning where necessary, pricing, ticketing and stock rotation Ensure the shop is kept clean and tidy at all times
• Ensure that no goods are offered for sale that are not top quality (no broken zips, bobbled clothes etc)
• Selling furniture and merchandising of various retail categories.
• Support store manager on training and managing social activation scheme employees as well as volunteers

Financial Management

• Support store manager for the shops accounting procedures including banking procedures, till receipts procedures, to ensure that the correct transactions and cash handling procedures are adhered to at all times including staff purchases
• Responsible for the inventory and security of all equipment and fittings on the premises
• Arrange and support on-going fundraising events and activities and meet specific targets
• Support store manager for proper inventory and accounting of "Bought In Goods"

Promotion and Marketing

• Promote the Vision Ireland Retail brand and the shop locally, through a variety of channels in a cost effective way

Communications

• Undertake shop related duties and other ventures as might be required from time to time including attendance at meetings (in particular the Annual General Conference), evaluations & training courses etc

Other

• Ensure you report your day off/sick leave/annual leave and other time off to your store manager
• Be flexible with working hours when required by the needs of the business (cover sickness, holidays, promotions and other shop)
• Be flexible to work weekends and bank holidays.
• Any other reasonable duties that may be requested by the store manager

Selection Criteria

• Experience in a fashion retail environment
• Excellent customer service
• Store display/visual merchandise skills
• EPOS experience
• Attention to detail
• Collaborative approach to work

Desirable

• Prior experience leading a team
• Prior experience in charity retail.

Benefits of working with Vision Ireland

• Competitive salary and annual leave.
• Educational sponsorship assistance and support.
• Employee Assistant Programme
• Companywide learning and development opportunities.

Equality, Diversity, and Inclusion

Vision Ireland is committed to creating an inclusive environment where diversity is celebrated, and everyone is afforded equality of opportunity. It is our policy to recognise people as a key resource required for successful attainment of the organisation's mission. In support of this, it is important to remember that differences between people, whether devised from their different backgrounds and personalities, cultures and/or their different abilities, can be a source of strength to the organisation.

Vision Ireland is also committed to providing reasonable accommodation for a person with a disability, whether they are an applicant for employment or an employee requiring special facilities.

Additional information

Our website: https://www.vi.ie

Retail Services: https://www.vi.ie/shop-with-us/retail-stores/

Vision Ireland Services

https://www.vi.ie/supporting-you/adults/services-available/

NCBI Strategy 2021-23

https://www.vi.ie/wp-content/uploads/2021/12/NCBI-Strategy-2021-2023-Accessible.pdf

Garda Vetting required

YES - Garda Vetting will be conducted for the recommended candidate(s) as part of the selection process for the post in accordance with the Vision Ireland Garda Vetting policy