Sales Assistant

Vision Ireland; Portumna; Vor Ort; EUR 17.000 - 21.000; Teilzeit

Benefits dieser Stelle

Educational sponsorship

Employee Assistant Programme

Companywide learning and development

Zusammenfassung

Vision Ireland is seeking a Sales Assistant at our Portumna store, Co. Galway, to provide welcoming, customer‑focussed service and help meet in‑store sales targets.

You will assist customers, answer questions about products, and support store operations with a positive team attitude. The role requires a friendly, sales‑oriented individual with strong communication skills, capable of working 1 day per week from 9am to 5:30pm, and adapting to store needs within a community charity setting.

Qualifikationen

• Prior equivalent customer service experience.
• Customer focused with a passion for sales.
• Self-motivated and trustworthy.
• Creativity and innovation.
• Time management and organisational skills.
• Flexible approach to working hours.

Aufgaben

• Meet, greet and direct customers, in a positive and welcoming manner with particular emphasis on excellent customer service.
• Answering customer queries by provide accurate information in relation to product features, pricing and after sales services.
• To deputise in the absence of the Store Manager to ensure smooth operational efficiency in relation to opening times, staff coverage, shop accounting, cash handling and inventory management.
• To support the window displays are attractive and changed weekly in keeping with in-store themes and promotional initiatives.
• To ensure that the shop is kept clean, tidy and maintains a professional appearance at all times during trading.
• Ensure that all goods offered for sale are of top quality (no broken zips, bobbled clothing etc) ensuring proper presentation and merchandising, including security, washing, pricing, ticketing and stock rotation.
• Monitor and restrict pilferage of merchandise from the point of arrival in store until sold or recycled.
• To be familiar with in-store health and safety and undertake responsibilities relating to items such as fire extinguishers, first aid, emergency procedures and manual handling.
• To assist the Shop Manager or Area Manager, of any difficulties that may be experienced by volunteers and scheme workers.
• To fully acquaint yourself with the in-store health and safety protocol, policies and procedures that relate to company operational matters.
• To engage with all statutory in-house training and attend meetings and company events where appropriate.
• Any other reasonable duties that may be requested by the Shop Manager and / or Area Manager.

Kenntnisse

Customer service

Sales

Flexibility

Time management

Communication

Jobbeschreibung

Job Title: Sales Assistant

Location: Portumna Vision Ireland Store, Co. Galway.

Contract Type: Part Time, Permanent.

Work schedule: 7.5 hours per week, 1 day a week 9am-5.30pm, Flexibility required.

Reporting to: Retail Area Manager

Job Summary

Would you like to work with one of Ireland's leading Charity Retailers that makes a real difference in your local community? Our extensive Retail Operation of 130+ nationwide Stores provide support and critical funds to meet the essential services of the 55,000 sight loss client users across the island of Ireland.

We are actively seeking a Sales Assistant with strong communication skills who can make customers feel welcome in our store by providing excellent customer service and meet in-store financial sales targets. You will help identify client needs, present and answer questions about our products and services and recommend solutions. A positive attitude and a desire to promptly resolve customer issues to ensure customers leave our store satisfied and ultimately contribute to the store's profitability.

The ideal applicant will love to work with a diverse team, have a passion for retail, selling and supporting those around you. The success of the store is based on becoming a part of the local community and its ability to build excellent relationships with the in-store team, it's local surrounding area and network of stores.

If you have experience ideally in a retail sales focused role, can clearly demonstrate a strong customer orientation style and deliver excellent store standards, then this may be the perfect career path for you.

Principal Duties

• Meet, greet and direct customers, in a positive and welcoming manner with particular emphasis on excellent customer service.
• Answering customer queries by provide accurate information in relation to product features, pricing and after sales services.
• To deputise in the absence of the Store Manager to ensure smooth operational efficiency in relation to opening times, staff coverage, shop accounting, cash handling and inventory management.
• To support the window displays are attractive and changed weekly in keeping with in-store themes and promotional initiatives.
• To ensure that the shop is kept clean, tidy and maintains a professional appearance at all times during trading.
• Ensure that all goods offered for sale are of top quality (no broken zips, bobbled clothing etc) ensuring proper presentation and merchandising, including security, washing, pricing, ticketing and stock rotation.
• Monitor and restrict pilferage of merchandise from the point of arrival in store until sold or recycled.
• To be familiar with in-store health and safety and undertake responsibilities relating to items such as fire extinguishers, first aid, emergency procedures and manual handling.
• To assist the Shop Manager or Area Manager, of any difficulties that may be experienced by volunteers and scheme workers.
• To fully acquaint yourself with the in-store health and safety protocol, policies and procedures that relate to company operational matters.
• To engage with all statutory in-house training and attend meetings and company events where appropriate.
• Any other reasonable duties that may be requested by the Shop Manager and / or Area Manager.

This job description is not exhaustive and may be reviewed in line with the business needs and any other reasonable requests at the discretion of Vision Ireland management.

Benefits of working with Vision Ireland

• Educational sponsorship assistance and support.
• Employee Assistant Programme
• Companywide learning and development opportunities.

Selection Criteria

Selection criteria outline the qualifications, skills, knowledge and/or experience that the successful candidate would need to demonstrate to be successful in the role. Applications will be assessed on the basis of how well candidates satisfy these criteria.

Mandatory

• Prior equivalent customer service experience.
• Customer focused with a passion for sales.
• Self-motivated and trustworthy
• Creativity and innovation.
• Time management and organisational skills.
• Flexible approach to working hours to meet the needs of the business.

Equality, Diversity and Inclusion

Vision Ireland is committed to creating an inclusive environment where diversity is celebrated, and everyone is afforded equality of opportunity. It is our policy to recognise people as a key resource required for successful attainment of the organisation's mission. In support of this, it is important to remember that differences between people, whether devised from their different backgrounds and personalities, cultures and/or their different abilities, can be a source of strength to the organisation.

Vision Ireland is also committed to providing reasonable accommodation for a person with a disability, whether they are an applicant for employment or an employee requiring special facilities.

Additional information

Vision Ireland reserve the right to close this competition earlier than the outlined closing date should a sufficient number of suitable applications be received. Early application is advised.

Our website: https://www.vi.ie

Retail Services: https://www.vi.ie/shop-with-us/retail-stores/

Vision Ireland Services: https://www.vi.ie/supporting-you/adults/services-available/

NCBI Strategy 2021-23: https://www.vi.ie/wp-content/uploads/2021/12/NCBI-Strategy-2021-2023-Accessible.pdf

Garda Vetting required

NO

YES - Garda Vetting will be conducted for the recommended candidate(s) as part of the selection process for the post in accordance with the Vision Ireland Garda Vetting policy

Candidates must be eligible to work in the EEA.

Vision Ireland is an equal opportunities & inclusive employer.

We welcome and encourage job applications from people of all backgrounds.