Team Leader

Costa-d6e34e4; Ballyerra; On-site; EUR 28,000 - 36,000; Full time

Benefits offered by this job

Free coffee on shift

Employee discounts

Leadership training

Career progression

Positive workplace culture

Job summary

Costa Coffee Ireland & Northern Ireland is seeking a Team Leader to mentor and guide the store team on a daily basis. This role focuses on developing leadership skills, coaching staff, and delivering exceptional customer service in a busy cafe environment.

You’ll receive ongoing training, opportunities to progress into management, and employee discounts, with a vibrant, people-first work culture and free coffee on shift.

Qualifications

• Leadership experience and people management.
• Ability to coach and develop staff.
• Willingness to grow into store management role.

Responsibilities

• Lead and coach the store team to deliver great customer service.
• Support daily operations and performance improvements.
• Progress along a pathway to Store Manager with coaching and development.

Skills

Leadership

Coaching

Job description

Costa Coffee Ireland & Northern IrelandWe've 50 years' experience of crafting the finest quality coffee. From revolutionary methods and commitment to quality to unforgettable successes that have made Costa Coffee the Nation’s Favourite* coffee shop, our story is as unique as our coffee.But first, let’s start with how every good story should. At the very beginning.The Costa Coffee story began back in 1971 when Sergio and Bruno arrived in London with a burning desire to make great tasting co

Costa Coffee Ireland & Northern IrelandWe've 50 years' experience of crafting the finest quality coffee. From revolutionary methods and commitment to quality to unforgettable successes that have made Costa Coffee the Nation’s Favourite* coffee shop, our story is as unique as our coffee.But first, let’s start with how every good story should. At the very beginning.The Costa Coffee story began back in 1971 when Sergio and Bruno arrived in London with a burning desire to make great tasting co

Skills and attributes

• Leadership & Coaching
• Organisational & Operational Management

Description

Team Leader / Supervisor – Your Journey Starts Here!

The Role:
This is a stepping-stone, not a stopgap. As a Team Leader, you’ll develop essential leadership skills, gain valuable hands-on experience, and be supported every step of the way. Whether your goal is to run your own store or move into a regional role, we’ll help you get there.

Why Join Us?

• A recognised pathway to Store Manager and beyond
• Coaching and development from experienced leaders
• A people-first culture where your contribution is valued
• Real responsibility and plenty of room to grow

What We Offer:

• Complimentary handcrafted coffee on every shift
• Employee discounts across all Costa locations
• Ongoing training and leadership development
• Opportunities to progress into management
• A vibrant, supportive, and people-focused work culture

This role is based in KINSALE ROAD - free on-site parking avaliable.

Costa Coffee is an Equal Opportunity Employer