Support Worker (Healthcare Assistant) - All Areas

Hollybank Trustees Ltd; Dublin; On-site; EUR 28,000 - 36,000; Full time

Benefits offered by this job

Sports and Social club

Employee Assistance Programme

Discounted onsite pharmacy

Job summary

A leading healthcare facility in Dublin is seeking a Support Worker to assist in patient care and ensure a safe, dignified environment. Responsibilities include treating patients with respect, maintaining hygiene, and supporting their independence. The ideal candidate will have 1-3 years' experience in a relevant care setting and a Certificate in Phlebotomy is desirable. The position offers a full-time contract in a multidisciplinary team, contributing to a nurturing patient experience.

Qualifications

• 1-3 years’ experience in a relevant care setting.
• Legal right to work in Ireland.
• Phlebotomy experience is desirable.

Responsibilities

• Treat patients with dignity and respect.
• Assist patients to become as independent as possible.
• Maintain personal hygiene and adequate nutritional intake.
• Comply with hospital policies on infection prevention.
• Promote infection control and a safe ward/department environment.
• Participate in handovers, meetings, and ward development discussions.
• Undertake administrative and clerical tasks to support patient care.

Skills

Strong written and verbal communication

Excellent interpersonal and teamwork skills

Ability to execute tasks assigned

Ability to work well under pressure

Resilience under pressure

Education

Certificate in Phlebotomy from the National Ambulance Service College or equivalent

Job description

Support Worker (Healthcare Assistant) – All Areas

Blackrock Health Blackrock Clinic

Location: On site / South Dublin, Co. Dublin, Ireland

Job type: Permanent / Full-time

Sector and subsector: Medical & Healthcare | Nursing & Midwifery

Salary: Negotiable Salary

Department: All Areas - Urology, Ward Areas, Day Unit, Endoscopy, Minors & Theatre.

Hours: 39 per week (Full‑time)

Blackrock Clinic is the leading and longest established private hospital and clinic in Ireland. Since it opened in the mid‑1980s, the clinic has consistently built an unparalleled reputation in new high‑tech surgical procedures, medical treatments, and ground‑breaking diagnostics.

Blackrock Clinic is now part of Blackrock Health private hospital group along with the Hermitage Clinic, Galway Clinic, and Limerick Clinic, some of the most advanced hospitals in Irish private healthcare. As a JCI accredited hospital, Blackrock Clinic is a progressive and pioneering hospital in which care for the patient is central to everything we do.

Role Overview

The Support Worker will work as part of the ward/department team under the supervision of registered nurses and will participate in the delivery of patient care, contribute towards ward/department organisation, and give support to registered nurses in the provision of a safe and caring environment.

Qualifications / Experience

• Have at least 1‑3 years’ experience in a relevant care setting.
• Have the legal right to work in Ireland.
• Certificate in Phlebotomy from the National Ambulance Service College or equivalent qualification is desirable.
• Phlebotomy experience is desirable.

Job Responsibilities

• At all times treat patients with dignity and respect, exercising discretion and maintaining their confidentiality.
• Assist patients to become as independent as possible by giving the appropriate level of support.
• Maintain personal hygiene.
• Ensure adequate nutritional intake and hydration.
• Assist with basic patient care duties.
• Assist patients to achieve their maximum physical comfort.
• Maintain the ward/department environment to promote good infection control and health and safety at work.
• Participate in discussions about patient care and ward/departmental development, including handover and team meetings.
• Undertake a range of administrative and clerical tasks associated with patient care to facilitate the smooth running of the ward/department.
• Comply with the policies and procedures at Blackrock Clinic.
• Comply with all hospital policies in relation to Infection Prevention and Control. Every employee has a responsibility to know how to reduce infection in their role.

Professional Responsibilities

• Communicate appropriately with colleagues and other members of the health care teams.
• Recognise limitations and seek assistance when necessary.
• Attend and contribute to appropriate meetings.
• Report all incidents immediately which may adversely affect a patient, colleague or the Blackrock Clinic.
• Communicate clearly and appropriately with patients, their relatives/friends, colleagues and all other members of the multidisciplinary team including responding to queries, answering the phone, taking messages and passing on written and verbal information.
• Support the philosophy, objectives and goals of Blackrock Clinic.
• Observe the appropriate lines of authority.
• Maintain strict confidentiality regarding all patients and the activities of Blackrock Clinic.
• Demonstrate flexibility by assisting in all areas of the hospital/clinic as required.
• Assist in orientation of new personnel.
• Continue to develop personal knowledge and skills and seek outside educational opportunities.

Desired Skills

• Strong written and verbal communication.
• Excellent interpersonal and teamwork skills.
• Ability to execute tasks assigned.
• Ability to work well under pressure.

Benefits

• Sports and Social club.
• Employee Assistance Programme.
• Discounted onsite pharmacy.

Additional Information

Job descriptions are a reflection of the present service requirements and may be subject to review and amendments to meet the changing needs of the service. We reserve the right to close this vacancy early if sufficient applications are received.

Blackrock Clinic is an Equal Opportunities employer, and we are committed to creating an environment that promotes equality and dignity at work.

Blackrock Clinic is committed to providing reasonable accommodation when needed. Please advise if you have particular requirements, so that we can look into arranging reasonable adjustments to the recruitment process. You can contact us at [e-mail].

It is essential that you have valid work permission for the Republic of Ireland to take up employment for this position, or in the case of critical skills, you must be eligible for a work permit.