Supervisor - Limerick Crescent

Pandora; Limerick; On-site; EUR 60,000 - 80,000; Full time

Job summary

A leading company in the jewellery sector is seeking a proactive supervisor for its store team in Limerick. The ideal candidate will oversee daily operations, drive sales, and inspire a high-performing team. With opportunities for bonuses and discounts, this role is perfect for retail professionals passionate about customer experience and brand delivery.

Benefits

Monthly bonuses up to 20%

Generous employee discount

Annual jewellery uniform allowance

Access to retail and entertainment discounts

Support for health and wellbeing

Parties and incentives throughout the year

Qualifications

• Experience with leading brands or consumer products preferred.
• Proven sales experience.
• Passionate about retail.

Responsibilities

• Supervise sales floor and motivate the team.
• Achieve individual and store sales targets.
• Ensure smooth store operations.

Skills

Sales and profitability driving

Exceptional customer service

Strong communication

Coaching skills

Adaptability

Positive attitude

Job description

Competitive hourly rate of pay, monthly bonus of 10% if sales targets achieved (with the potential of 20% if stretch targets achieved), generous employee discount, annual jewellery uniform allowance, and other excellent benefits!

We are currently seeking a pro-active, results-driven supervisor to join our store team. If you thrive on leading retail operations, inspiring a high-performing team to exceed targets, and providing world-class service, we would love to hear from you!

In the UK, we are proud to have recently been recognized in the Sunday Times ‘Best Places to Work 2023’, as one of only 11 in the ‘very large’ employers category.

The role

The supervisor acts as our brand ambassador, overseeing the busy sales floor, motivating sales assistants to drive sales and excel in customer service, and supporting them in creating memorable experiences for our customers.

Enjoying a fast-paced, sometimes high-pressure retail environment is essential. Your daily responsibilities will include sharing product knowledge, running coaching sessions, and ensuring smooth store operations. Supervisors will set personal KPIs and sales targets, leading by example.

What to expect from the role

1. Sales floor:
   • Conduct daily team briefs, share store KPIs, and motivate the team to surpass these goals
   • Perform store walks, understand the importance of visual merchandising and commerciality
   • Monitor store sales figures
   • Handle escalated customer complaints
2. Personal sales:
   • Achieve and exceed individual and store sales targets through effective selling skills
   • Build strong relationships with customers, providing exemplary service and adapting to individual needs
3. Store operations:
   • Act as key holder, ensure opening/closing procedures are followed
   • Handle cashing up, till reconciliation, and assist with administrative duties
   • Support with product deliveries and stock management
   • Operate the till, handle financial transactions, and follow security policies

The successful candidate

Our supervisors are brand ambassadors. The ideal candidate is highly capable, passionate about retail, and a team player supporting an unforgettable Pandora experience. Experience with leading brands or consumer products is preferred. We seek individuals who embody our core values: dreaming, daring, caring, and delivering.

Key qualities include:

• Proven sales and profitability driving experience
• Passion for exceptional customer service
• Strong communication and coaching skills
• Adaptability and flexibility
• Positive attitude and enthusiasm for Pandora
• Well-presented with a passion for retail and desirable products

Why work with us?

Our people are vital to our success. We offer a competitive rewards package, including:

• Competitive hourly pay
• Monthly bonus of 10%, potential 20% for stretch targets
• Annual jewellery uniform allowance
• Generous employee discount
• Access to retail, hospitality, and entertainment discounts
• Support for health, wellbeing, and financial advice through RetailTrust
• Parties, incentives, and gifts throughout the year

If you're ready for a new challenge and have the relevant skills, click apply to submit your application.

Pandora’s recruitment process is transparent and fair, ensuring equal opportunity for all applicants. Please refrain from including identity-related details in your application. If you need reasonable adjustments during interviews, inform us promptly.

About Pandora

Pandora is the world’s largest jewellery brand, known for accessible luxury jewellery made from high-quality materials. With over 6,800 points of sale in more than 100 countries, including 2,700+ concept stores, Pandora is committed to sustainability, using recycled materials and aiming to halve greenhouse gas emissions by 2030. Headquartered in Copenhagen, Denmark, Pandora employs 37,000 people worldwide.