Supervisor

McCabes Pharmacy; Dublin; On-site; EUR 42,000 - 52,000; Full time

Benefits offered by this job

Employee assistance programme

Generous in-store discounts

Job summary

McCabes Pharmacy in Dundrum Shopping Centre, Dublin, is seeking a dedicated Supervisor to oversee daily pharmacy operations and support the Pharmacy Manager in delivering outstanding service.

You will coach staff, manage rota and stock, and uphold health and safety standards while maintaining a welcoming, well-organised shop floor for customers and colleagues.

Qualifications

• Experience leading teams in a fast-paced retail or pharmacy environment.
• Strong customer service acumen and problem-solving skills.
• Ability to manage stock, orders, and merchandising to support sales.

Responsibilities

• Support the Assistant Manager and Pharmacy Manager in delivering excellent standards of service and compliance across the pharmacy.
• Supervise daily operations and act as the first point of contact for team members during your shift.
• Lead by example in delivering outstanding customer care and mentor junior staff.
• Monitor stock levels, assist with ordering, and support merchandising activities.
• Assist with rota management, break coverage, and task delegation to ensure efficient operations.
• Ensure compliance with health, safety, and company procedures.
• Provide on-the-job coaching and guidance to team members, fostering a learning culture.
• Maintain high standards of housekeeping and organisation on the shop floor.

Skills

Leadership

Team supervision

Customer service

Stock management

Rota management

Health & safety

Coaching & mentoring

Merchandising

Job description

Our people make the difference. Here at PHX Ireland, we strive to be a place for everyone where each and every one of us can be our true, authentic selves, every single day.

For us, individuality sparks new ideas, shapes new approaches and brings us powerful new perspectives. It's the heartbeat of our innovation, creativity, and success. Which is why, at PHX Ireland, we don't just embrace our differences - we celebrate them.

Across United Drug, McCabes Pharmacy, and TCP Homecare, in every location and every role, the way we work makes us who we are - and that's something we are really proud of. Which is why we've summed up our ethos in our six PHX Ireland values; Customer focused, Quality driven, collaborative, ambitious, innovative, and inclusive.

We currently have an exciting opportunity for a Supervisor to join our team in our Dundrum Shopping Centre pharmacy.

This is a permanent, full time position.

It isn't just any shop floor, it's the heart of the community.

Why You'll Love Working With Us

We've got your back: employee assistance programme

Perks you actually use: Generous in store discounts

Belonging at Work: Inclusive, welcoming team culture where you're valued for you.

Family comes first: Life Stage Policies including maternity and paternity pay

What You'll Be Doing:

• Support the Assistant Manager and Pharmacy Manager in delivering excellent standards of service and compliance across the pharmacy.
• Supervise daily operations and act as the first point of contact for team members during your shift.
• Lead by example in delivering outstanding customer care, acting as a role model for junior staff.
• Monitor stock levels, assist with ordering, and support merchandising activities.
• Assist with Rota management, break coverage, and task delegation to ensure efficient operations.
• Ensure compliance with all health, safety, and company procedures.
• Provide on-the-job coaching and guidance to team members, supporting a culture of learning and accountability.
• Maintain high standards of housekeeping and organisation on the shop floor.

About McCabes Pharmacy

McCabes Pharmacy is one of Ireland's most loved Pharmacy providers, pioneering truly innovative services over the past 40 years. We are founded on values of compassionate care, advice you can trust, speedy service and excellent value for money. The patient and customer are truly at the heart of what we do. The teams that serve our customers are central to our organisation. Our commitment to our staff is to enable them to develop their careers and to have as many opportunities to be the best they can be.

About PHX Ireland & PHOENIX Group

We are comprised of United Drug, Ireland's leading pharmaceutical wholesaler and distributor; McCabes Pharmacy, Ireland's leading community pharmacy chain; and TCP Homecare, innovators in clinical home nursing services and direct to patient delivery solutions.

PHX Ireland Group employs over 1,800 people, operates 5 distribution centres and pharmacies nationwide, delivering over 85 million packs to Irish pharmacies and hospitals and serving 500,000 patients each year.

PHX Ireland is part of the PHOENIX group, Europe's leading healthcare provider. Headquartered in Mannheim, Germany, the PHOENIX group brings together more than 48,000 employees from 29 countries, includes 223 pharmaceutical distribution sites, and more than 3200 owned pharmacies and 17000 partner pharmacies.

We strive to foster an open and inclusive environment, embracing applications from individuals of all backgrounds. Our commitment lies in ensuring an accessible interview process for all candidates. If you require additional support or accommodations to attend an interview, we kindly encourage you to reach out to [e-mail]