Student Accommodation Co-ordinator

TN Ireland; Bray; On-site; EUR 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a Student Accommodation Co-ordinator to enhance the experience of students and host families. This dynamic role involves welcoming student groups, ensuring smooth communication, and managing accommodation guidelines. The ideal candidate will have strong organizational and communication skills, as well as a passion for supporting students. Join a dedicated team that values collaboration and student satisfaction, and play a crucial role in creating a positive experience for all involved.

Qualifications

• Experience in customer service or student support roles is preferred.
• Ability to manage multiple tasks and prioritize effectively.

Responsibilities

• Welcome student groups and explain accommodation rules.
• Liaise with staff to ensure consistent communication.
• Organize host family visits and manage inquiries.

Skills

Communication Skills

Organizational Skills

Customer Service

Job description

Social network you want to login/join with:

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Client:

ATC Language Schools

Location:

Bray, Ireland

Job Category:

Other

EU work permit required:

Yes

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Job Reference:

a8f4a3e29119

Job Views:

1

Posted:

02.05.2025

Expiry Date:

16.06.2025

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Job Description:

Job Title: Student Accommodation Co-ordinator

Schedule: Friday, Saturday, Sunday & Monday

Hours: 8:30am – 5:00pm

Role Overview:

The Student Accommodation Co-ordinator at ATC Language Schools plays a key role in welcoming and supporting groups, individuals, and host families, ensuring smooth communication and adherence to accommodation guidelines. This is a student-facing position that also requires close collaboration with host families and internal teams.

Key Responsibilities:

1. Greet and welcome student groups and individuals on arrival, clearly explaining accommodation rules and expectations.
2. Schedule and lead welcome meetings with Group Leaders to introduce them to the school and review accommodation guidelines for junior groups.
3. Clearly communicate the school’s policy regarding host family moves.
4. Liaise with other staff who may be meeting groups in your absence to ensure all students receive a consistent welcome and full briefing on accommodation rules.
5. Manage day-to-day phone enquiries, including new host family interest, and respond to any complaints from host families, group leaders, or agents.
6. Ensure the Helpline phone is covered throughout the weekend.
7. Organise and carry out host family visits, including taking photographs, explaining hosting expectations, and following up on any incomplete documentation.
8. Monitor and follow up on Garda Vetting applications for host families, ensuring all required documents (e.g., photo ID, proof of address) are submitted.
9. Oversee Bray Residences by ensuring all key lockboxes are stocked and ready ahead of new student arrivals.

Due to the nature of the role, candidates must have access to their own transport.