Strategic Project & Billing Operations Lead

UBQ; Dublin; Remote; EUR 70,000 - 90,000; Full time

Job summary

UBQ.io seeks a detail-oriented Project & Billing Operations Manager to oversee end-to-end client engagements, bridging client communication, project delivery, and financial operations.

You will scope budgets, interact with client representatives on service quality and billing, supervise internal team time logging, and ensure accurate, timely invoicing to safeguard project profitability.

Qualifications

• 3–5+ years in project management, operations management, or client account management within a professional services, agency, consulting, or technical service environment.
• Financial acumen: proven experience creating project budgets, tracking billable hours, and managing burn rates/profit margins.
• Software proficiency: hands-on experience with time-tracking and project management tools and invoicing software.
• Communication: exceptional verbal and written communication skills with a track record of handling high-value client relationships.
• Leadership: strong team-coordination skills with ability to hold team members accountable for process adherence.
• Problem-solving: strong analytical capability to spot financial variances, resolve client concerns, and streamline operational workflows.

Responsibilities

• Own client relationships from scope discussions to project completion and manage expectations.
• Oversee time tracking, ensure accurate logging and timely reporting across teams.
• Track real-time project spend, manage scope creep, draft change orders, and coordinate with accounting for invoices.
• Conduct post-project reviews and leverage data to improve future budget estimation.

Skills

Project management

Financial acumen

Time-tracking software

Invoicing software

Communication

Leadership

Problem-solving

Tools

Time-tracking software

Project management tools

Invoicing software

Job description

UBQ.io seeks a detail-oriented Project & Billing Operations Manager to oversee end-to-end client engagements, bridging client communication, project delivery, and financial operations.

You will scope budgets, interact with client representatives on service quality and billing, supervise internal team time logging, and ensure accurate, timely invoicing to safeguard project profitability.