Store Team Lead - Customer Care & Growth

Boots Group; Leinster; On-site; EUR 30,000 - 40,000; Full time

Benefits offered by this job

Company Pension

Discretionary annual bonus

25 days holidays per year pro rata

Generous employee discounts

Company Sick Pay Scheme

Tax Saver scheme

EAP counselling service

Job summary

Boots Ireland is seeking an Assistant Manager who will support the Store Leader in delivering exceptional customer care and high operational standards across retail and pharmacy. You will lead on the shop floor, demonstrating leadership to inspire your team and deliver brilliant service and care.

You will drive business growth by caring for customers, coaching your team, and ensuring stock availability while controlling costs and minimising loss.

Qualifications

• Experience leading a team in a customer facing setting.
• Ability to coach and develop a team to meet performance goals.
• Strong collaboration skills in a store environment.

Responsibilities

• Lead the team to deliver care to customers and patients and drive business growth.
• Coach and review team performance and development regularly.
• Ensure stock availability, control costs, minimise loss and meet customer expectations.
• Conduct regular reviews, audits and risk assessments to protect patient and public safety.
• Interpret data and trends to respond quickly to customer needs.

Skills

Team leadership

Coaching

Customer facing

Job description

Boots Ireland is seeking an Assistant Manager who will support the Store Leader in delivering exceptional customer care and high operational standards across retail and pharmacy. You will lead on the shop floor, demonstrating leadership to inspire your team and deliver brilliant service and care.

You will drive business growth by caring for customers, coaching your team, and ensuring stock availability while controlling costs and minimising loss.