Store Manager: Lead Teams & Drive Exceptional Service

The Works Stores Ltd; Limerick; On-site; EUR 40,000 - 54,000; Full time

Benefits offered by this job

25% Colleague Discount

MyWorks discounts

Family Friendly Leave

Holiday 33 days

Stream wage access

Can-Do Academy

Share Scheme

24/7 support

Healthcare Cash Plan

Job summary

The Works Stores Ltd in Ireland is seeking an experienced Retail Store Manager to lead a busy store, inspire and develop the team, and deliver an exceptional shopping experience that aligns with our brand values. You’ll engage customers on the shop floor, recommend products, and drive commercial performance every day.

You’ll own all aspects of store operations from people and performance to standards and service, manage rosters and stock, ensure visual merchandising excellence, and uphold health

Qualifications

• Proven experience in a retail management role.
• Strong leadership and people development skills.
• Commercially focused with a track record of delivering results.
• Excellent communication, planning, and organisational abilities.
• Confident using data to inform decisions and improve performance.
• Flexible, resilient, and able to adapt to changing priorities.
• Experience in a high-volume or value retail environment.
• Familiarity with retail systems and reporting tools.
• Experience managing recruitment, training, and performance processes.
• Tech savvy with using back-office systems, EPoS Tills, emails and video calls.

Responsibilities

• Lead, coach, and develop your team to deliver excellent customer service and achieve store targets.
• Lead by example as a brand ambassador representing The Works to inspire your team to follow.
• Take full ownership of store performance, using data and insights to drive results.
• Ensure high standards of visual merchandising, stock availability, and store presentation.
• Recruit, onboard, and train new team members, building a high performing, engaged team.
• Manage rotas, payroll, and operational tasks to ensure efficient day-to-day running.
• Maintain compliance with health & safety, cash handling, and loss prevention policies.
• Foster a positive, inclusive, and supportive team culture where people feel developed, and genuinely cared for.
• Collaborate with your Area Manager, stores in your area and central teams to implement business initiatives and share feedback from the shop floor.

Skills

Retail management

Leadership

People development

Customer service

Visual merchandising

Data-driven decisions

Staff scheduling

Operational excellence

Communication

Adaptability

Tools

Retail systems

Job description

The Works Stores Ltd in Ireland is seeking an experienced Retail Store Manager to lead a busy store, inspire and develop the team, and deliver an exceptional shopping experience that aligns with our brand values. You’ll engage customers on the shop floor, recommend products, and drive commercial performance every day.

You’ll own all aspects of store operations from people and performance to standards and service, manage rosters and stock, ensure visual merchandising excellence, and uphold health