Store Manager

Intersport Elverys; Tuam; On-site; EUR 38,000 - 52,000; Full time

Benefits offered by this job

Employee discount

Learning & Development programs

Education assistance

Study leave

Service awards

Employee Assistance Programme

Sick pay / Maternity & Paternity top‑u

Job summary

Intersport Elverys is seeking an experienced Store Manager to lead the operations and sales performance of one of our Ireland stores. You will ensure the right people and products are in place to meet and exceed company expectations.

The role requires a proven track record in retail management, strong leadership and customer service focus, and the ability to manage budgets, stock, visual merchandising and safety standards while delivering excellent store standards.

Qualifications

• 2/3 years retail management experience
• Excellent interpersonal and communication skills
• Passionate about delivering an excellent customer experience and driving sales
• Experience in Visual Merchandising desirable
• Strong product knowledge and IT proficiency including Excel and SAP

Responsibilities

• Manage day-to-day store operations, staff, customer experience, security, health & safety, stock and resources management
• Meet and exceed store targets and KPIs
• Recruit, train and coach staff in line with company policies
• Manage cash, wage costs, budgets and systems administration
• Drive visual merchandising and in-store services to engage and educate customers
• Ensure health & safety compliance and staff training
• Identify customer requirements and develop additional non-direct business
• Deliver store standards in line with audit requirements
• Provide cover for other stores as required
• Any other activities to ensure successful operation of the store

Skills

Interpersonal skills

Leadership

Customer experience

People management

Education

3rd Level Retail Management Qualification

Tools

Excel

SAP

Job description

Intersport Elverys is a recognised market leader and innovator in sports retail and our retail network in the Irish market now stands at 44 stores. The Intersport Elverys brand is one of the biggest supporters of Irish sport – championing participation at every level, from grassroots clubs and community events to elite teams and athletes on the national stage. In addition to our title sponsorship of Mayo GAA, we are proud retail partners to the IRFU, Connacht Rugby, Tipperary GAA, VHI Women’s Mini Marathon, Basketball Ireland, Sligo Rovers, and St Patrick’s Athletic. Our commitment goes beyond sponsorship; it’s about helping to build a healthier, more active Ireland by supporting the communities where sport lives and grows.

Job Scope

Our Store Managers are responsible for the overall operations and sales performance of our stores and ensuring that the right people and product are in place to achieve and exceed Company expectations.

Key Responsibilities

• Every aspect of day-to-day operations in the store, including sales, staff, customer experience, security, health & safety, stock and resources management.
• Meet and exceed store targets and Key Performance Indicators (KPIs).
• Recruit, train, coach and manage staff in line with company policies, ensuring fairness and consistency to all.
• Manage all cash, wage costs, budgets and systems administration as required (TMS, SAP, etc).
• Drive excellent Visual Merchandising in store to engage, inspire and educate the consumer.
• Ensure all in-store services are suitably staffed and promoted, e.g. Safesize, Assisted Selling, etc.
• Be security conscious within the store and stock rooms – monitor potential shoplifters and follow security guidelines to deter pilferage and protect stock.
• Responsible for overall Health & Safety in store. Ensure all staff are fully trained and following company policies and procedures with regard to Health & Safety.
• Identify current and future customer requirements & develop additional non-direct business.
• Ensure successful implementation of projects in line with company expectations.
• Deliver excellent store standards consistently in line with business audit requirements.
• Key holder and main call out person in the event of alarm activation.
• Provide cover for other stores as required.
• Any other activities as required in order to ensure the successful operation of the store.

Qualifications, skills and experience

• 2/3 years retail management experience (dependent on store grade).
• Excellent interpersonal, communication, people management and leadership skills.
• Passionate about the delivery of an excellent customer experience with an understanding of how this drives sales and affects the bottom line.
• Experience in Visual Merchandising desirable.
• Strong product knowledge.
• Proficient IT knowledge including Excel, Email, SAP.
• 3rd Level Business/Retail Management Qualification beneficial but not essential.

Additional Benefits

• Employee in-store discount
• Learning & Development (Online training platform, Next Gen Management Programme, Education Assistance, Study & Exam Leave)
• Service Awards
• Employee Assistance Programme
• Company Sick Pay Scheme/Maternity/Paternity Top Up commensurate with experience
• Employee Referral Programme
• Momentous Life-Events/Life Milestones acknowledgement

Note: This job description is not a static document and doesn’t propose to cover every aspect of this role. Duties and responsibilities of this role may vary in the future.