Store Manager

Maxi Zoo Ireland Ltd; Limerick; On-site; EUR 40,000 - 50,000; Full time

Job summary

A leading pet retailer is seeking a Store Manager for their Limerick store. The ideal candidate will oversee daily store operations, ensure customer satisfaction, and drive sales performance. Key responsibilities include managing staff, adhering to company guidelines, and establishing a strong customer engagement culture. Successful candidates will have proven leadership skills and experience in retail management. Competitive salary and employee benefits are offered.

Benefits

Competitive Salary

KPI related bonus

Employee Discount

Paid leave (annual, sick, maternity/paternity)

Refer a friend scheme

Advancement Opportunities

Educational Opportunities

Annual leave starting at 21 days

Employee assistance programme

Cycle to work Scheme

Qualifications

• Proven successful experience as a retail Store Manager.
• Proven track record in achieving KPI’s.
• Strong customer service and organisational skills.

Responsibilities

• Ensure adherence to store processes and guidelines.
• Achieve company KPI’s and manage sales performance.
• Empower your team's growth and engagement.

Skills

Leadership

Customer service

Organisational skills

Communication

Job description

Overview

Maxi Zoo is part of the Fressnapf Group, the European market leader in pet products with 2,600 shops across Europe. Maxi Zoo Ireland is Ireland’s largest pet retailer and has over 30 shops in Ireland.

Maxi Zoo Ireland is driven by the desire to make the life of pets and pet owners simpler, better and happier. To achieve this, we work hard, accept responsibility and seek every opportunity to learn about pets and customers.

We are currently recruiting for a Store Manager in our Limerick store

The Store Manager is a leader who is responsible for overseeing the daily operations of their store, making sure it runs smoothly and effectively. The Store Manager reports to the District Manager, and together they provide a smooth and profitable operation by driving revenue and managing costs while creating a culture based on the highest quality pet care and exceptional customer service.

Why join us?

• Competitive Salary
• KPI related bonus
• Certified with Great Place to work
• Employee Discount - we offer employee discount of up to 40% in our stores and 20% in our Salon
• Paid leave- Sick leave, annual leave and bank holidays, maternity/paternity leave
• Refer a friend scheme
• Advancement Opportunities – At Maxi Zoo we believe in promoting from within as much as possible and developing our team to have a career path.
• Community - A chance to work in an environment where employees and customers share the same passion for animals
• Educational Opportunities
• Annual leave - starting at 21 days and rising to 23 days at year 6.
• Employee assistance programme
• Cycle to work Scheme

What you will bring

• Proven successful experience as a retail Store Manager
• Proven track record in achieving KPI’s
• Powerful leadership skills and business acumen
• Strong customer service and organisational skills
• Excellent communication and interpersonal skills

What you will do

• Operational Store Excellence - Ensure adherence to store processes and guidelines. Optimise efficiency, streamline processes, and drive informed decision-making for enhanced store performance.
• Operational Store Analytics – Achieve company KPI’s, Cash & Stock Management Audit, management of store personnel costs and sales performance.
• Leadership - Empower your team's growth and engagement through supportive leadership, training, and a culture of trust and respect.
• Merchandise and Inventory - Ensure impeccable product availability, planogram implementation and ensuring accurate inventory management.
• Customer Engagement - Driving customer engagement by leading by example and ensuring the entire team provides exemplary service
• Brand Integrity - Ensuring that the animals entrusted to us are well cared for at all times, and that the welfare of the animal comes first.