Store Manager

Sunglass Hut; Kildare; On-site; EUR 35,000 - 50,000; Full time

Job summary

A leading eyewear retailer in Newbridge, Kildare, is seeking a Store Manager to oversee all aspects of store operations. The ideal candidate will have strong leadership and customer service skills, with a passion for coaching a team and delivering exceptional experiences. Responsibilities include managing sales performance, recruitment, and ensuring compliance with company policies. The position offers benefits such as discounted eyewear and career progression opportunities.

Benefits

Discounted eyewear

Pension package

Monthly bonus

Career progression

Qualifications

• 2+ years' store management experience.
• Fluent in English.

Responsibilities

• Oversee the store’s day-to-day operations.
• Ensure all KPI targets and expectations are delivered.
• Deliver memorable customer service and exceptional product knowledge.
• Recruit, lead, motivate and inspire your team to succeed in store.

Skills

Strong selling skills

Excellent customer service skills

Communication skills

Leadership skills

Time management skills

Problem solving ability

Education

High school education or equivalent experience

Tools

Microsoft Office

Job description

Being part of EssilorLuxottica means being part of a passionate international and diverse community of 190,000 individuals working towards a common mission, help people “to see more, be more”.

With a global presence in more than 150 countries, an incredible heritage, and a fascinating vertical integrated business model, EssilorLuxottica offers endless development and career opportunities worldwide and learning possibilities at every turn.

Born in 1971, Sunglass Hut started as a small family business running a kiosk in a Miami mall. After 50 years and over 3,000 stores worldwide, we’re celebrating where we’ve been and where we’re going – bringing that same family feel and welcoming spirit as the very first kiosk to our stores today.

This role is based in a new store opening.

Job Scope and Main Responsibilities

A Store Manager oversees all aspects of store operations, including sales, profitability, recruiting, maintenance, and inventory control as well as ensuring excellent customer service is delivered. A store manager is expected to improve the overall business performance and achieve objectives through effective management, leadership, and development of the people in their team. As a EssilorLuxottica ambassador the store manager will role model the EssilorLuxottica values and the Sunglass Hut culture.

Responsibilities

• Oversee the store’s day-to-day operations.
• Ensure all KPI targets and expectations are delivered.
• Ensure costs are kept to a minimum and stock loss is within company guidelines.
• Regularly analyses sales performance, maximising strengths and reviewing poor performance to establish an action plan for improvement
• To follow all company policy and procedures to ensure safety and security of the business
• Network effectively with internal and external stakeholders
• Keep abreast of and be knowledgeable of competitor activity
• Deliver memorable customer service and exceptional product knowledge
• Maintain inspiring visual merchandising in store as per guidelines
• Ensuring that the store is always on top of the competition by being commercially focused
• Recruit, lead, motivate and inspire your team to succeed in store
• Create an engaging and positive working environment
• Establish a store culture that embraces diversity and maximises the learnings from a diverse team
• Lead store team to deliver brand story (and Sunglass Hut experience, if applicable) through effective store management
• Set and execute sales performance goals to increase profitability
• Hire, train, and assess store employee's productivity and performance
• Maintain orderly, presentable appearance of the store

Technical Skills - Portrait of a Perfect Candidate

• Strong selling skills
• Problem solving ability
• Excellent customer service skills
• Excellent communication and listening skills
• Time Management skills
• Persuading & influencing skills
• Coaching & development skills
• Performance Management skills
• Leadership skills
• Highly commercial
• Able to networking effectively
• Results driven
• Problem solving ability
• Good knowledge of Microsoft Office package
• Customer centric with a positive attitude

What we offer

• Great benefits such as discounted eyewear, holidays allowance, pension package, monthly bonus and commission structure, etc.
• Internal mobility across countries, brands and departments
• Career progression and development
• Generous incentives conducted in store

Qualifications

• High school education or equivalent experience
• 2+ years' store management experience

Languages

• English fluent
• Other Languages