Store Leader - People, Performance & Customer Experience

INDITEX; Dublin; On-site; EUR 42,000 - 54,000; Full time

Benefits offered by this job

Staff discount

Holiday allowance

Pension scheme

Job summary

Bershka in Dublin, part of the Inditex group, is seeking a Responsible (Full Time) to lead on the shop floor, developing your team with emotional intelligence and a strong commercial focus. You will translate insights into actions that boost performance, stock accuracy, and the customer experience.

You will collaborate with the management team to drive sales, maintain visual standards, and uphold operating procedures while mentoring staff and promoting inclusivity, sustainability, and integrity

Qualifications

• Proven experience leading teams in a fast-paced retail environment.
• Strong emotional intelligence and the ability to influence others positively.
• Commercial awareness—confident interpreting sales data and taking action.

Responsibilities

• Lead and develop your team through coaching, empathy and clear direction.
• Drive sales performance by translating insights into shop-floor actions and stock management.
• Deliver exceptional customer experiences and maintain visual and operational standards.
• Balance people leadership with efficient store operations and compliance.

Skills

Team leadership

Emotional intelligence

Retail analytics

Time management

Tools

POS systems

Job description

Bershka in Dublin, part of the Inditex group, is seeking a Responsible (Full Time) to lead on the shop floor, developing your team with emotional intelligence and a strong commercial focus. You will translate insights into actions that boost performance, stock accuracy, and the customer experience.

You will collaborate with the management team to drive sales, maintain visual standards, and uphold operating procedures while mentoring staff and promoting inclusivity, sustainability, and integrity