Retail Supervisor — Lead & Elevate Customer Experience

Frasers Group; The Municipal District of Dundalk; On-site; EUR 34,000 - 41,000; Full time

Benefits offered by this job

Company pension scheme

Holiday pay

40% uniform discount

Group discount 20% across FrasersGroup

Bonus scheme

Job summary

Sports Direct in Ireland is seeking an experienced Supervisor to lead a store team and deliver a world-class customer experience. You will manage a small in-store team, model the best practices in visual merchandising, and drive sales performance to meet commercial goals.

The role offers a clear development path with ongoing training through Frasers Group's development programs and a focus on delivering excellent customer service in a fast-paced retail environment.

Qualifications

• Recent supervisory experience.
• Passion for retail and people.
• Confident leader who can motivate and challenge others to deliver.
• Detail oriented.
• Ability to communicate at all levels.
• A desire and hunger to be the best.
• Promote the Sports Direct values and our culture to internal and external parties.

Responsibilities

• Lead a small team in one of our instore departments and train your team to deliver a world-class customer experience.
• Deliver meticulous store presentation and ensure visual merchandising standards align with the Sports Direct brand.
• Drive store performance to meet commercial goals and ensure the team follows best practices.

Skills

Leadership

Customer service

Team motivation

Visual merchandising

Sales

Operations management

Job description

Sports Direct in Ireland is seeking an experienced Supervisor to lead a store team and deliver a world-class customer experience. You will manage a small in-store team, model the best practices in visual merchandising, and drive sales performance to meet commercial goals.

The role offers a clear development path with ongoing training through Frasers Group's development programs and a focus on delivering excellent customer service in a fast-paced retail environment.