Store Floor Associate: Customer Service & Visual Merchandising

JDSports; Dublin; On-site; EUR 27,000 - 34,000; Full time

Job summary

JD Sports in Dublin is seeking a Store Colleague to deliver outstanding experiences, greet customers confidently, keep displays sharp, replenish stock, and uphold our high service standards on the shop floor.

You will play an active role on the floor, handle transactions, learn new skills, and work with colleagues to ensure smooth day-to-day store operations while following company policies and safety guidelines.

Qualifications

• Ability to adapt communication style to different people.
• Engage positively with customers and colleagues.
• Good organisational skills and the ability to manage tasks effectively.
• Willingness to learn new skills and follow company processes and procedures.
• A genuine passion for brands, trends, and the latest products.
• Proactive attitude, with the confidence to approach customers and support sales opportunities.
• Strong attention to detail, ensuring the shop floor always looks sharp and ready.
• Self-motivation, with a commitment to personal development and continuous improvement.

Responsibilities

• Deliver a positive and welcoming experience for customers, providing support and product information where required.
• Responsible for achieving team sales objectives by identifying customer needs, recommending suitable products, and promoting complementary items.
• Maintaining high standards of customer service.
• Maintain high standards of presentation across the shop floor, ensuring fixtures, displays, and stock areas are clean, organised, and well maintained.
• Replenish stock and ensure products are available and correctly displayed in line with company standards.
• Complete operational tasks including processing transactions, cash handling, stock processing, and preparing deliveries.
• Use in-store technology and systems to support customer enquiries and daily store operations.
• Follow company policies, procedures, and health and safety requirements at all times.
• Work collaboratively with colleagues to support the effective day-to-day running of the store.
• Support with additional duties and tasks, as reasonably required.

Skills

Adaptability

Customer engagement

Organisational skills

Collaborative work

Willingness to learn

Job description

JD Sports in Dublin is seeking a Store Colleague to deliver outstanding experiences, greet customers confidently, keep displays sharp, replenish stock, and uphold our high service standards on the shop floor.

You will play an active role on the floor, handle transactions, learn new skills, and work with colleagues to ensure smooth day-to-day store operations while following company policies and safety guidelines.