Staff Product Designer — AI-First, End-to-End Craft

Intercom; Dublin; Hybrid; EUR 70,000 - 90,000; Full time

Benefits offered by this job

Competitive salary and equity

Flexible paid time off

Health and dental insurance

Cycle-to-Work Scheme

Job summary

Intercom is seeking a talented designer to own end-to-end design for impactful product areas in AI customer service. Candidates should have a track record of shipping high-quality software and experience in designing across multiple interfaces. Responsibilities include defining new interaction patterns, prototyping ideas, and collaborating closely with engineers. Competitive salary, equity, health insurance, and a flexible working environment are offered, with a commitment to diversity and inclusion.

Qualifications

• Shipped complex, high-quality software products.
• Understands engineering and can build prototypes.
• Can tell a compelling story with clarity.

Responsibilities

• Own end-to-end design for high-impact product areas.
• Define interaction patterns for AI-powered tools.
• Sketch and prototype ideas to validate decisions.

Skills

High-quality software design

Cross-platform design

Prototyping skills

Attention to detail

Storytelling ability

Ownership and autonomy

Tools

Framer

Figma

Job description

Intercom is seeking a talented designer to own end-to-end design for impactful product areas in AI customer service. Candidates should have a track record of shipping high-quality software and experience in designing across multiple interfaces. Responsibilities include defining new interaction patterns, prototyping ideas, and collaborating closely with engineers. Competitive salary, equity, health insurance, and a flexible working environment are offered, with a commitment to diversity and inclusion.